Order Entry Specialist

We are seeking a detail-oriented and organized Order Entry Specialist to accurately and efficiently enter customer orders using our CRM (Salesforce) and ERP (Syspro). The ideal candidate will have excellent attention to detail and previous data entry experience.

Responsibilities:

• Accurately enter and manage customer orders into Syspro ERP, ensuring all data, including order documents, are current and accurate.
• Utilize Salesforce to manage customer information, monitor order status, and track interactions.
• Verify order details for completeness, accuracy, and adherence to company policies.
• Collaborate with sales, inventory, and shipping teams to ensure timely order fulfillment.
• Resolve discrepancies or issues in order processing, working proactively to resolve the issue.
• Maintain organized records of customer interactions, orders, and system updates.
• Provide back-up support for other administrative tasks within the Customer Success and Sales team.

Requirements:

• Minimum 2 years working in an Order Entry / Data Entry role.
• Hands-on experience with ERP or CRM systems.
• Exceptional attention to detail and organizational skills.
• Punctuality and attendance are a way your life.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

Software:

Salesforce, Syspro, Microsoft Office Suite, Madia Valet, HubSpot, UPS WorldShip, and FedEx Toolbox.

Who We Are:

At Digilock®, we’re at the forefront of innovation, design, and manufacturing in personal security solutions. By using best-in-class materials and providing exceptional service, we ensure our customers and their clients have peace of mind, knowing their most important items are secure.

For over 40 years, we’ve committed to merging technological innovation with unparalleled customer service, offering the finest secure personal storage solutions available. As a growing company, we understand that change is constant, and we embrace it with enthusiasm. This passion for innovation drives us and propels our company forward.

Benefits:

We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.