Supervisor Hospice

Company: Providence at Home with Compassus Position Summary The Supervisor Hospice is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Hospice Clinical Supervisor is responsible for ensuring that patient and family care is coordinated and delivered appropriately 24 hours a day, 7 days a week for hospice and palliative care services. The Clinical Supervisor is responsible for the day‑to‑day supervision of the team’s clinical staff. This position ensures effective collaboration and communication with internal and external customers and healthcare delivery systems that impact the day‑to‑day care provision. The Patient Care Team may provide care to premature infants, infants, pediatrics, adolescents, young, middle and older adults. Position Specific Responsibilities Recruits, interviews, hires and evaluates professional staff for the Patient Care Team. Participates in the maintenance and oversight of training programs for Patient Care Team services. Completes annual supervisory visits and competency evaluations on all direct reports. Ensures total compliance with monthly supervisory visits for LVN and CHHA staff. Manages expenses for Patient Care Team clinical services to meet costs per day and other budgetary expectations. Reviews and evaluates the documentation of each team clinician three (3) months after hire and ongoing, using the information to mentor each clinician to promote a high quality of documentation that is well supported for eligibility and reimbursement. Schedules and coordinates after‑hours, weekends and holiday LVN on‑call coverage for team caseload. Provides coaching and guidance to clinical staff, serves as a resource for information and clinical support. Collaborates with Clinical Managers and Supervisors, as needed, in support of patient care/services provided by the Patient Care Team. Maintains productivity standards as set by organization guidelines. Participates in, tracks and trends organizationally determined Quality Performance Measures. Completes annual competency evaluations on Patient Care Team clinical staff, as directed. May participate in the Administrator On‑Call Rotation as assigned. Periodically reviews and evaluates documentation of supervised staff, identifies clinical and/or compliance issues and designs remediation to address identified issues. Reviews documented results of Patient Care Team patient care outcomes, performs client chart audits and reports results to supervisor within established agency protocols. Promotes development and utilization of standardized Patient Care Protocols. Utilizes EMR to analyze and trend performance measures. Supervises Patient Care Team clinical staff, including LVNs and Hospice Home Aides. Active participant in the development, training and evaluation of Patient Care Team services and patient care outcomes achieved. Assists in coordinating Patient Care Team regular staff meetings for information, support and education. Presents and promotes Patient Care Team services within PTCH and the greater community. Actively collaborates with other Clinical Supervisors and Managers in coordinated delivery of patient care. Participates in appropriate continuing education as requested and/or required by immediate supervisor. Accepts personal responsibility for other educational activities to enhance job‑related skills and abilities. Attends mandatory educational programs. Participates in the review and revision of the organization’s policies, protocols and procedures as requested. Participates in the Performance Improvement Program and adheres to the PH&S Corporate Integrity Plan. Demonstrates a commitment to increasing efficiency and utilization of Call Center staff and services. Participates in budget preparation for program development as needed. Promotes cost‑effective delivery of all services. Manages clinical labor expenses for Patient Care Team services to meet budgetary expectations. Performs other duties as assigned. Education and/or Experience Certifications/Licenses: California Licensed Vocational Nurse required upon hire. Required – 2 years of experience in adult or pediatric hospice care, adult or pediatric palliative care, adult or pediatric oncology, or long‑term care, or professional case management or other end‑of‑life care associated field. Preferred – 2 years of experience in hospice, home health, case management, acute care, or long‑term care setting. Preferred – 2 years of supervisory experience. Skills Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications. Other Skills and Abilities: Ability to understand, read, write, and speak English; articulate and embrace integrated healthcare at‑home philosophy; work in an interdisciplinary setting; comply with accepted professional standards and practice; demonstrate good clinical judgment/decision making; demonstrate excellent verbal, written, and observation skills; understand principles of pain/symptom management; understand hospice philosophy, end‑of‑life care coordination and issues of death/dying. Computer Skills: Demonstrates excellent computer literacy, including Microsoft applications (Outlook, etc.) and clinical documentation with Electronic Health Records. Certifications, Licenses, and Registrations No Requirement Physical Demands and Work Environment The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 50 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. In a healthcare setting, exposure to bodily fluids, infectious diseases, and conditions typical to the field is expected. Routine use of standard medical equipment and tools associated with clinical care is essential. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to clinical positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal‑opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Compensation Range Compensation range: $44.35 – $68.86 Compassus offers a comprehensive benefits package including Medical, Dental, Vision, 401(k) and more. #J-18808-Ljbffr Compassus