Administrative Coordinator & Front Office Specialist

Overview, Responsibilities, Qualifications

Administrative Coordinator & Front Office Specialist
Location: Salem, New Hampshire
Schedule: Full-Time | Onsite
Industry: Banking & Financial Services

Build Your Career with Bank of New England
Bank of New England is a community-focused financial institution serving individuals, families, and businesses throughout the region. Our organization is built on strong customer relationships, local decision-making, and a commitment to helping our communities thrive.

We are currently seeking a professional and service-oriented Administrative Coordinator to support branch operations while serving as a key resource for leadership, employees, and customers.

About the Opportunity
This position combines executive support, office administration, and front desk responsibilities. The successful candidate will help maintain efficient day-to-day operations while creating a positive experience for clients, visitors, and internal stakeholders.

This role is well suited for someone who is highly organized, enjoys working with people, and can confidently manage multiple priorities in a professional environment.

Key Areas of Responsibility

Executive & Administrative Support

• Provide day-to-day administrative assistance to senior leadership and management staff
• Coordinate calendars, appointments, meetings, and special events
• Assist with meeting preparation, agendas, and related materials
• Support travel planning and logistical arrangements when required
• Draft, edit, and organize correspondence, reports, and business documentation

Reception & Customer Experience

• Serve as the first point of contact for visitors, clients, and business partners
• Manage incoming calls and direct inquiries appropriately
• Welcome customers and provide assistance or routing to the appropriate department
• Support a professional, organized, and customer-focused office environment
• Assist with general administrative projects and branch support activities

Qualifications
Candidates should possess:

• Previous experience in administrative support, reception, customer service, or office coordination
• Strong verbal and written communication skills
• Excellent organizational abilities and attention to detail
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
• Ability to manage multiple tasks and deadlines effectively
• High school diploma or equivalent required
• Associate's or bachelor's degree preferred
• Prior experience in banking, financial services, or a professional office setting is beneficial but not required

Benefits & Perks

• Medical coverage
• Dental insurance
• 401(k) retirement savings plan
• Life insurance
• Additional employee benefits and resources

Additional Information
Final candidates will be required to successfully complete applicable background screening, credit review, and employment eligibility verification processes prior to hire.

Equal Opportunity Employer
Bank of New England is committed to maintaining a workplace that values diversity, inclusion, and equal opportunity. Employment decisions are based on qualifications, experience, and business needs, without regard to any status protected under applicable law.