Desktop Support Technician
Full-time
Insight Global
Desktop Support Technician – Executive & Premier Support
The standard shift for this position is 10:00 AM–6:00 PM onsite Monday - Friday.
The Desktop Support Technician provides high-touch technology support to Managing Directors, senior business users, Executive Assistants, and other Premier-supported colleagues within a fast-paced financial-services environment.
The role requires strong technical troubleshooting, exceptional communication skills , excellent customer service, and the ability to independently resolve business-critical technology issues. The successful candidate must be able to communicate clearly with senior stakeholders, explain technical issues in simple terms, provide timely status updates, and maintain a calm, professional approach during high-visibility incidents.
Prior experience supporting users within banking, investment banking, trading, asset management, research, or a comparable financial institution is required.
Requirements:
- Support iOS and Android devices managed through Microsoft Intune
- Support financial market-data and research platforms, including Bloomberg Terminal, Bloomberg peripherals and Excel integration, FactSet Workstation, and FactSet Office/Excel integration
- Support financial market-data and research platforms, including Bloomberg Terminal, Bloomberg peripherals and Excel integration, FactSet Workstation, and FactSet Office/Excel integration
- Support Windows
Vacancy posted 1 day ago
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