Client Principal - AI Consulting (Property & Casualty Insurance)

Cloudfactory Ai Consulting Role

Property & Casualty (P&C) insurance is one of the most AI-active, and most complex sectors in financial services. While the opportunity is significant, most insurers struggle to move from promising pilots to production-grade AI. Challenges around data quality, model explainability, human-in-the-loop requirements, and regulatory scrutiny continue to slow progress. CloudFactory is built to solve exactly this.

As Client Principal, AI Consulting (Property & Casualty Insurance), you will be the senior commercial and strategic leader for our P&C sector. You will operate as a trusted advisor to executive stakeholders across large carriers, specialty insurers, and insurtechs, shaping AI transformation agendas and leading engagements from origination through delivery oversight. This is a high-impact, externally facing role for someone who can open doors, lead complex conversations, and convert opportunity into long-term partnerships.

Executive Relationships & Strategic Advisory

• Build and lead market growth strategy for P&C insurers, reinsurers and insurtechs, to include establishing and owning senior prospect relationships.
• Engage C-suite and VP stakeholders (Claims, Data, Underwriting, Risk) as a trusted advisor, not a vendor.
• Operate as a strategic advisor on AI adoption, from use case identification to production deployment and model governance.
• Lead executive discussions on how AI, particularly human-in-the-loop approaches, can improve efficiency, accuracy, and regulatory defensibility.
• Align complex stakeholder groups across claims, actuarial, IT, data science, and compliance functions.
• Identify and drive expansion opportunities within existing accounts.

Business Development & Commercial Leadership

• Own new logo acquisition, account expansion and P/L management across enterprise P&C clients in the US and Europe.
• Develop strategic account plans that scale from initial use cases to enterprise-wide AI programs.
• Own the full commercial lifecycle: discovery, solution framing, proposal development, and executive presentations.
• Navigate procurement processes, RFPs, vendor risk frameworks, and regulatory constraints effectively.
• Partner with internal teams to craft tailored, high-impact solutions for insurance clients.

Solution Shaping & Delivery Oversight

• Identify high-impact AI use cases across the insurance value chain, including:
• Claims document processing and intelligent document understanding
• Aerial and satellite imagery analysis for property assessment
• NLP for policy, coverage, and regulatory interpretation
• Underwriting data enrichment and risk model validation
• FNOL automation and subrogation workflows
• Lead discovery sessions and workshops to uncover transformation opportunities.
• Translate operational and regulatory challenges into scalable AI solutions.
• Collaborate closely with data science and engineering teams to ensure successful execution.
• Maintain accountability for delivery quality, timelines, and client satisfaction.

Thought Leadership & Market Influence

• Stay at the forefront of AI trends in insurance, including fraud detection, intelligent document processing, and risk modeling.
• Represent CloudFactory in industry forums, client workshops, and executive discussions.
• Demonstrate strong awareness of regulatory frameworks (e.g., NAIC guidelines, EU AI Act, model risk management standards).
• Feed market insights back into product development and go-to-market strategy.

Leadership & Collaboration

• Lead and influence cross-functional teams across consulting, data science, and delivery.
• Foster a culture of collaboration, innovation, and continuous improvement.
• Contribute to knowledge sharing and best practices across engagements.