Intake Coordinator

Full Time Intake Coordinator for Psychiatry Under the supervision of the Manager of Patient Assessment and Intake, the Intake Coordinator is responsible for facilitating and coordinating the referral process to ensure timely and appropriate review and dissemination of information. About University of Cincinnati Medical Center As part of the Clifton Campus of UC Health, Greater Cincinnati's academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati. UC Medical Center is also home to medical breakthroughs- our physician experts conduct basic, translational and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnati's only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment's notice for a wide variety of the most complex medical conditions and injuries. Responsibilities Patient Population Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Intake Process Accepts demographics, clinical and payer information on patients referred to UC Medical Center via ECIN, fax or telephone. Develops and maintains an effective computerized system for tracking all referrals, admissions, and denials. Maintains the Daily Patient Referral Board up-to date on a real-time basis throughout each day, tracking the progress of each referral through the system from receipt to final disposition. Documentation Collects, Analyzes, and reports the data related to referral intake information. Documents all referrals and associated decisions regarding admissions and denials. Completes all necessary facility documentation to ensure efficient exchange of information from the field and/or referring provider. Documentations in MIDAS and EXCEL spreadsheet. Communication Serves as the central information resource for all patient referral & assessment activity. Serves as facilitator between members of the Assessment Liaison Team & Admitting to assist with bed management for incoming patients. Answer calls and inquiries for UC Medical Center. Financial Duties Assures referrals are received in Admitting along with Utilization Nurse for the insurance to be verified in a timely manner. Seeks and maintains current information and knowledge related to 3rd party payers. Refers self-pay referrals to appropriate finance personnel in order that payer sources and financial aid assessments can be conducted. Other Duties as assigned Qualifications Education: High School Diploma or GED required, Associate's Degree preferred License & Certification: Notary preferred Experience: 2 years equivalent experience required Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer.