Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member Full Time in Anthem, AZ 401(k) 401(k) matching Bonus based on performance Free food & snacks Health insurance Opportunity for advancement Paid time off Vision insurance CUSTOMER SERVICE DESCRIPTION As a Customer Service Representative - State Farm Agent Team Member with Nanette McClelland-Miller - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will provide exceptional customer service to our policyholders by answering questions and assisting with requests. You’ll be responsible for resolving billing issues, submitting changes on policies, and making policy recommendations. You will also be required to review a customer’s policy and direct calls to sales agents when a policy needs to be initiated. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and service-minded candidates. RESPONSIBILITIES Build personalized relationships with clients. Answer incoming calls, texts, and emails. Keep a professional appearance and friendly attitude. Pivot to other lines of insurance by recommending available products. Ask for referrals and reviews. Conduct policy reviews. Note every communication with clients in ECRM. Directing clients to a sales representative when a policy needs to be initiated. QUALIFICATIONS Have your Property and Casualty state insurance license. Obtain an agreement with State Farm within the first two weeks of employment by completing all State Farm training. If not already licensed with Life and Health, initiate process within 60 days. Prior insurance experience is preferred but not required. COMPANY VALUES Respect Integrity Reliability Pride Caring BENEFITS Simple IRA with company match Salary plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Compensation $60,000.00 - $100,000.00 per year Customer Service Representative - State Farm Agent Team Member Full Time in Anthem, AZ Responsive recruiter Benefits 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Vision insurance CUSTOMER SERVICE DESCRIPTION As a Customer Service Representative - State Farm Agent Team Member with Nanette McClelland-Miller - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will provide exceptional customer service to our policyholders by answering questions and assisting with requests. You’ll be responsible for resolving billing issues, submitting changes on policies, and making policy recommendations. You will also be required to review a customer’s policy and direct calls to sales agents when a policy needs to be initiated. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and service-minded candidates. RESPONSIBILITIES Build personalized relationships with clients. Answer incoming calls, texts, and emails. Keep a professional appearance and friendly attitude. Pivot to other lines of insurance by recommending available products. Ask for referrals and reviews. Conduct policy reviews. Note every communication with clients in ECRM. Directing clients to a sales representative when a policy needs to be initiated. QUALIFICATIONS Have your Property and Casualty state insurance license. Obtain an agreement with State Farm within the first two weeks of employment by completing all State Farm training. If not already licensed with Life and Health, initiate process within 60 days. Prior insurance experience is preferred but not required. COMPANY VALUES Respect Integrity Reliability Pride Caring BENEFITS Simple IRA with company match Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Compensation $60,000.00 - $100,000.00 per year Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees. Join a community of good neighbors Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none #J-18808-Ljbffr