NA Retail Business Development Specialist

NA Retail Business Development Specialist

HP is on a journey to continue to transform our business and drive growth across a number of key pillars. At the heart of that strategy is a focus on growing our Consumer Subscription Services business. This business includes Instant Ink, Print as a Service and PC as a Service. We have a strong value proposition in our Print and PS services business today and we continue to leverage learnings from across the portfolio to drive growth of the existing business and bring new services to market.

Job Summary

The Consumer Subscription Services team is seeking a Business Development Specialist to accelerate subscription growth with our top retail partners in North America. This role will focus on US Retail partner engagement, helping sell-in these services and ensuring the partners are set up to successfully deliver on their subscriber, revenue and operating plan metrics. You will collaborate daily with cross-functional teams inside HP to develop and implement business plans and growth strategies, ensuring seamless execution while monitoring KPIs and sales performance. You will need to be able to speak to the partners in their language, convey the partner value proposition and keep them engaged as we work collectively to grow this strategic business. The role demonstrates a deep understanding of product categories and acts as an expert in providing directions and guidance to key HP stakeholders and our Retail partners.

Responsibilities

• Self-manages development and successful execution of account business plan and strategies in collaboration with Marketing, Sales, Category and Omnichannel teams to drive growth and profitability with limited oversight from their manager.
• Demonstrates a deep understanding of product categories, business management, and sales challenges and strategies.
• Proven ability to work effectively with and influence top US Retail partners. Understands how retail works, what is important to partners' and can find opportunities for HP to succeed in this context.
• Monitors key performance indicators (KPIs) and sales performance to identify areas for improvement and develops action plans accordingly.
• Gathers and analyzes customer feedback and data to understand customer needs, preferences, and pain points, and translates insights into actionable improvements.
• Able to apply knowledge of online and in-store shopper journey and work with key stakeholders in Omnichannel and Shopper Marketing to continually improve results.
• Oversees functional responsibilities in one or several areas such as market analysis, marketing engagement, omnichannel execution, business planning, and operations, etc.
• Innovative thinker able to find creative solutions as issues arise. Embraces challenging situations and enjoys overcoming adversity.
• Able to go from strategic thinking to detailed execution while always meeting deadlines

Education & Experience Recommended

Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 5-7 years of work experience, preferably in sales, retail, business development, category management, P&L management, or a related field.

Knowledge & Skills

• Analytics
• Business Development
• Business Strategies
• Customer Relationship Management
• Digital Marketing
• Go-to-Market Strategy
• Key Performance Indicators (KPIs)
• Market Research
• Marketing
• Product Launch
• Product Marketing
• Project Management
• Thought Leadership
• Value Propositions

Cross-Org Skills

• Effective Communication
• Results Orientation
• Solutions Driven
• Learning Agility
• Digital Fluency
• Customer Centricity

Behavioral Traits

• Self-motivation: The ability to find reasons to care about tasks and projects and be driven to excel.
• Initiative: Taking proactive steps to address issues, seize opportunities, and find better solutions without needing constant direction.
• Time management: The ability to effectively organize, prioritize, and schedule tasks and meet deadlines independently.
• Problem-solving: Identifying, analyzing, and resolving challenges or developing innovative solutions autonomously.
• Self-discipline: Controlling actions, staying committed to tasks, and abiding by deadlines, even without external pressure.
• Accountability: Taking responsibility for actions, decisions, and outcomes, both positive and negative.
• Adaptability and Agility: Flexibility to adjust quickly to changes, new information, or unexpected circumstances without extensive supervision.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The on-target earnings (OTE) range for this role is $112,600 to $163,300 annually, with a 80/20 (salary/incentive) mix. There are additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 13 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job - Sales

Schedule - Full time

Shift - No shift premium (United States of America)

Travel - 25%

Relocation - No

Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"