Field Service Technician

Full-time

The HEICO Companies, LLC

Tallahassee, FL

POSITION: Service Technician DEPARTMENT: Service LOCATION: Orlando, Florida

Position Summary

This position of Service Technician reports to the Field Service Supervisor.
The Service Technician will Service, Maintain and Repair Shredding Systems and associated equipment at customer locations as scheduled by the Service Supervisor or designate.
The Service Technician, as required, will develop existing clients and help solicit new clients in his/her assigned region or area in support of their Manager.
The Service Technician is required to complete all necessary documentation supporting the service visit and submit a copy of the Service Report to the customer and his reporting office.
The Tech will also report any and all timesheets and expense sheets to his Supervisor in a timely manner.
The Service Technician is responsible for all tools and equipment assigned to them such as but not limited to: Service Vehicle, Service Tools, Stock, Laptop Computer, Cell Phone and Supporting Office Supplies as assigned.

Key Responsibilities

Equipment installation, startup and training at customer locations
Work to acceptable service standards
Adhere to ISO 9000 based quality procedures and work instructions
Write technical service reports
Follow written and verbal instructions
Maintain accurate timesheet and expense records and submit to Supervisor as required
MDS/Industrial/3R assembly work as required
Regular Maintenance on Service Vehicle
Responsible for maintenance parts stock level and accuracy
Responsible for tools on service vehicle
Responsible for all other tools to support his/her Service Work such as cell phones and laptop computers

Specific Skill, Ability and Knowledge

Working knowledge with blueprints, pneumatic and hydraulic schematics
Welding and rigging of heavy equipment
Familiar with the use of measuring tools and safe operation of hand tools including grinders, drills, mechanical saws, sanders, buffers etc.
Capable to fit and assemble mechanical, hydraulic and pneumatic components
Capable to receive job specific training and train new employees
Follow and adhere to Shred-Tech's quality systems procedures and work instructions
Know, understand and follow safe working and material handling practices

Other Requirements:

Must be willing to travel extensively as well as internationally and carry cell phone as on call Service Technician
Must hold a valid driver's license. DZ license an asset
Must hold or be able to obtain a Passport
Must be able to travel as required
Bilingual (English & Spanish) an asset

What We Offer

A Comprehensive Benefits Package that includes:

Medical/Dental/Vision - with HSA (company provides yearly funding)
Individual or Family Plans are available at affordable bi-weekly rates
Company paid long & short-term disability
401K with competitive company match
PTO
Company Paid Life Insurance

Shred-Tech is an Equal Opportunity Employer. Qualified candidates will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Vacancy posted 1 day ago

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