Office Manager

Lead day-to-day operations at a growing Kansas City dental group. $80k–$95k + performance-based bonus tied to location KPIs. Leadership experience matters more than dental experience. KFA is a core values-centered dental group with locations in Mission and Lenexa and a third in planning, scaling toward five locations. We're building new practice management systems, standardized KPI reporting, and a dedicated patient-experience team — and we need an operator to run point on the ground at Lenexa. The Role You're the 'air traffic controller' of the practice — owning the front desk, financial performance, compliance, and team leadership for a location with 15+ staff. This is a floor-visible leadership role, not a desk job. As KFA scales to additional locations, this role grows with the company. What You'll Own Coach, develop, and hold the front-desk team accountable — this is a leadership hire first, an operations hire second. Track daily production, collections, budgets, and KPI reporting; partner with ownership on financial decisions. Build and maintain SOPs for scheduling, billing, and compliance (HIPAA, OSHA, licensing). Handle escalated patient concerns and uphold the practice's standard for hospitality and care. Recruit, hire, and train front-desk staff. What You Bring 3+ years leading teams and owning P&L-level operations in a multi-unit or high-volume environment — retail, hospitality, and multi-location service backgrounds are all strong fits. Dental/medical experience not required. Proven track record coaching and holding a team accountable. Comfort with budgets, KPI reporting, and practice management/AI tools. Direct, constructive communicator who can have hard conversations when needed. We hire based on our Core Values: Excellence, Professionalism, Growth Mindset, and Caring. Compensation $80k–$95k base, depending on experience, plus performance bonus tied to location KPIs. How to Apply Submit a resume and brief cover note on your leadership and operations experience. We're working with a recruiting partner and can move quickly for the right candidate. #J-18808-Ljbffr