2nd Shift Associate Operations Coordinator

Title : Associate Operations Coordinator
Location : Eden Prairie, MN (Onsite one day per month after training has been completed)
Job Type : Contract (18 Months)
Compensation : $20-21.50/hr
Industry: Transportation & Logistics
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About the Role
Our client, a global leader in logistics and supply chain management, is seeking an Associate Operations Coordinator to join their growing team. As one of the world's largest third-party logistics (3PL) providers, our client connects shippers and carriers across a vast transportation network, delivering innovative freight and supply chain solutions to businesses of all sizes. This role offers the opportunity to gain hands-on experience in a fast-paced, high-volume logistics environment with structured training, clear career pathways, and long-term remote flexibility after onboarding. Job Description
The Associate Operations Coordinator plays a key role in supporting daily freight and shipment operations. With a strong focus on quality, accuracy, and efficiency, this position ensures that customer and carrier needs are met in accordance with established policies and standard operating procedures (SOPs).
Key responsibilities include:

• Executing core operational tasks such as providing shipment information, creating orders, activating shipments, building and assigning loads, scheduling appointments, tracking and tracing shipments, entering events, and invoicing.
• Monitoring task boards and assigned email accounts to respond promptly to customer and carrier requests.
• Documenting events accurately using knowledge gained through SOPs and experience, and following defined escalation procedures when necessary.
• Following through on customer and carrier requests to ensure satisfaction, escalating questions or issues as needed.
• Validating and ensuring the accuracy of load data in internal systems in accordance with client and customer standards.
• Performing other duties and responsibilities as assigned based on team or regional requirements.

Training & Schedule
This position includes a five (5) week onsite training program :

• Weeks 1–3: Monday through Friday, 4:00 PM – 12:00 AM
• Weeks 4–5: Transition to assigned schedule while continuing to work onsite with leadership support and hands-on floor experience.

After the five-week training period, employees will move to a remote work arrangement , with a requirement to report onsite one (1) day per month or as needed .
Six schedules are available: Schedule Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1 8a–5:30p 4p–12:30a 4p–12:30a Off Off 4p–10:30p 8a–5:30p 2 8a–5:30p 4p–12:30a 4p–12:30a Off Off 4p–10:30p 8a–5:30p 3 8a–5:30p 4p–12:30a 4p–12:30a Off Off 4p–10:30p 8a–5:30p 4 4p–12:30a 4p–12:30a 4p–12:30a Off Off 4p–10:30p 4p–12:30a 5 4p–12:30a 4p–12:30a 4p–12:30a Off Off 4p–10:30p 4p–12:30a 6 4p–12:30a 4p–12:30a 4p–12:30a Off Off 4p–10:30p 4p–12:30a   Qualifications
Required Qualifications:

• High school diploma or GED.
• Previous customer service experience.
• Ability to work evenings and/or weekends.
• Availability to complete the full five-week onsite training program on the specified schedule.

Preferred Qualifications:

• Bachelor's degree from an accredited college or university.
• Basic proficiency in the Microsoft Office Suite.
• Previous customer service experience in a call center or similar high-volume environment.
• Demonstrated communication, prioritization, and time management skills.
• Prior work experience that required strong attention to detail and accuracy.
• Values a diverse and inclusive work environment.

Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary:  How to Apply
Take the first step on your new career path!  To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps! Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!