Shift Lead

DESCRIPTION

Shift Lead - Newk's Eatery

Lead the Shift. Inspire the Team. Deliver an Exceptional Guest Experience.

Newk's Eatery is looking for energetic, dependable, and motivated Shift Leaders to help lead our team and deliver the outstanding food and hospitality our guests expect. If you're passionate about serving others, enjoy leading by example, and thrive in a fast-paced environment, we'd love to meet you.

What You'll Do

As a Shift Leader, you'll be responsible for leading daily restaurant operations while supporting the General Manager and Assistant General Manager. You'll coach team members, ensure operational excellence, and create an exceptional experience for every guest.

Responsibilities

• Lead and motivate the team during each shift

• Ensure excellent guest service and resolve guest concerns professionally

• Coach, train, and develop team members

• Assign and monitor opening, mid-shift, and closing duties

• Maintain food quality, cleanliness, and food safety standards

• Monitor labor, food costs, and minimize waste

• Assist with inventory, ordering, and cash handling

• Conduct daily shift huddles and communicate goals clearly

• Support all restaurant positions as business needs require

• Maintain a positive, respectful, and team-focused work environment

What We're Looking For

• Strong leadership and communication skills

• Positive attitude with a passion for hospitality

• Dependable, organized, and able to multitask

• Ability to coach and motivate others

• Comfortable working in a fast-paced environment

• Flexible availability, including evenings, weekends, and holidays

• ServSafe Manager Certification (or willingness to obtain)

Qualifications

• High school diploma or equivalent

• Minimum of 1 year of restaurant or food service experience

• Previous leadership or trainer experience preferred

• Ability to work at least 30 hours per week

• Valid driver's license and reliable transportation preferred

• Must be 21 years+

Physical Requirements

• Stand and walk for up to 10 hours per shift

• Lift and carry up to 40-50 pounds

• Bend, reach, stoop, and work in varying temperatures

• Work safely around common food allergens

Why Join Newk's?

• Competitive hourly pay

• Opportunities for advancement

• Leadership development and training

• Flexible scheduling

• Employee meal discounts

• Positive, team-oriented culture

• BCBS Insurance
• 401 K
• PTO

• Be part of a company committed to quality, hospitality, and community

If you're ready to grow your leadership skills and make an impact every day, apply today and become part of the Newk's family!

REQUIREMENTS

• Excellent communications, supervisory, and guest service skills
• Computer literacy; comfortable with Microsoft Office Software
• Must have a valid drivers license and insurance
• Must be 21 years or older

CKJ Management Company is a dynamic and growth-oriented restaurant franchise operator with a strong presence across the Southern United States. CKJ Management owns and operates a diverse portfolio of quick-service and fast-casual dining brands.

With locations spanning Texas, Mississippi, Alabama, and Florida, CKJ Management is committed to delivering exceptional guest experiences, operational excellence, and community engagement across all of its markets. The company's leadership team brings deep industry experience and a hands-on management approach, ensuring each location maintains high standards in food quality, customer service, and team development.

CKJ Management is continuously exploring opportunities to expand its footprint and deepen its impact, focusing on strategic growth, innovation, and operational efficiency in the competitive restaurant franchise landscape.