District Manager- 12 Hotels
$100k - $135kESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Directs the General Managers of multiple properties to achieve optimum financial performance and continual improvement in the Key Performance Indicators including, but not limited to profitability, reputation management and guest/associate satisfaction while ensuring compliance to company policies and procedures. Responsible for the consistent overall application of company standards within their district. MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests and associates through key metrics. Maximizes revenues and controls expenses to meet or exceed budgeted EBITDA for the district. Provides oversight of other revenue areas including in-house rate reviews, rate compliance, labor standard management, room management, cash management, collections, timely receiving of purchase orders for good and service and energy management policy compliance. Actively participates in the Revenue Triangle and drafting of SMART action plans while working with hotel General Managers to drive desired results. Participates in sales site tours when needed, including assisting high volume producing accounts. Responsible for assisting in driving sales efforts at each hotel including meeting sales lead quotas and under-performing areas. Periodically participates in a sales call to the top 10 revenue generating accounts in the district. Oversees execution of corporate initiatives and drives Extended Stay University training course compliance. Exhibits thorough knowledge and ability to train on company standards and hotel operations. Takes the lead in monitoring Guest Service results for the district and provides coaching and action planning as needed to improve NPS in under-performing areas. Resolves escalated guest service issues while actively addressing underlying root cause(s). Conducts ongoing management of people resources to include recruiting, mentoring, training, coaching/counseling, development, performance improvement plans, annual reviews/merit, performance evaluations, disciplinary documentation and conducts terminations with guidance from HR department. Assists each General Manager with promotion of retention programs, turnover reduction strategies to maintain high morale and a professional work environment. Leads by example and exemplifies accessibility. Conducts site visits to properties to inspect for compliance in the following areas: safety, health, security, risk prevention, loss prevention, room inspections, curb appeal and overall brand standards. OTHER DUTIES Ensures the properties comply with company policies and applicable laws. Spends 70% of time at hotels conducting site visits, property audits and providing coaching. Actively reviews and monitors social media websites to ensure timely and appropriate responses to postings. Ensures the Customer Care database is properly maintained for each hotel and that all complaints are addressed in an effective and timely manner. BENEFITS Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
$100,000 to $135,000 Annually
POSITION PURPOSE AND SUMMARY Directs the General Managers of multiple properties to achieve optimum financial performance and continual improvement in the Key Performance Indicators including, but not limited to profitability, reputation management and guest/associate satisfaction while ensuring compliance to company policies and procedures. Responsible for the consistent overall application of company standards within their district. MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests and associates through key metrics. Maximizes revenues and controls expenses to meet or exceed budgeted EBITDA for the district. Provides oversight of other revenue areas including in-house rate reviews, rate compliance, labor standard management, room management, cash management, collections, timely receiving of purchase orders for good and service and energy management policy compliance. Actively participates in the Revenue Triangle and drafting of SMART action plans while working with hotel General Managers to drive desired results. Participates in sales site tours when needed, including assisting high volume producing accounts. Responsible for assisting in driving sales efforts at each hotel including meeting sales lead quotas and under-performing areas. Periodically participates in a sales call to the top 10 revenue generating accounts in the district. Oversees execution of corporate initiatives and drives Extended Stay University training course compliance. Exhibits thorough knowledge and ability to train on company standards and hotel operations. Takes the lead in monitoring Guest Service results for the district and provides coaching and action planning as needed to improve NPS in under-performing areas. Resolves escalated guest service issues while actively addressing underlying root cause(s). Conducts ongoing management of people resources to include recruiting, mentoring, training, coaching/counseling, development, performance improvement plans, annual reviews/merit, performance evaluations, disciplinary documentation and conducts terminations with guidance from HR department. Assists each General Manager with promotion of retention programs, turnover reduction strategies to maintain high morale and a professional work environment. Leads by example and exemplifies accessibility. Conducts site visits to properties to inspect for compliance in the following areas: safety, health, security, risk prevention, loss prevention, room inspections, curb appeal and overall brand standards. OTHER DUTIES Ensures the properties comply with company policies and applicable laws. Spends 70% of time at hotels conducting site visits, property audits and providing coaching. Actively reviews and monitors social media websites to ensure timely and appropriate responses to postings. Ensures the Customer Care database is properly maintained for each hotel and that all complaints are addressed in an effective and timely manner. BENEFITS Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
- Thorough knowledge of the market, competition, demand generators and new supply for each property within the district
- Read and comprehend complex instructions and electronic learning systems. Solid English skills regarding reading, writing and verbal communication to be able to communicate effectively with guests, associates, and outside vendors.
- Ability to organize multiple projects, manage and prioritize multiple tasks and meet deadlines.
- Well-developed planning and organizational skills.
- Strong leadership skills to oversee multiple properties.
- Basic knowledge of computers and software including the ability to use e-mail, word processing, and spreadsheet software
- Must possess analytical ability and skills
- While performing the duties of this job, the associate is regularly required to stand, walk, use hands to finger, handle or feel objects, tools, or controls and talk, hear, or smell. Frequently required to reach with hands and arms. The associate is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.
- The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- The associate is frequently required to travel within the local community. Travel throughout the district is required, which may necessitate air travel and overnight stays.
- While performing this job, the associate frequently works in outside weather conditions and is exposed to wet and/or humid conditions. The associate occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- The noise level in the work environment is usually moderate.
- Requires a minimum of four years hospitality management experience.
- Two years of multi-property level hotel experience required.
- Must have a valid driver's license and successfully pass a motor vehicle check.
- 4-year degree highly preferred
$100,000 to $135,000 Annually
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the District Manager- 12 Hotels in Auburndale, MA vacancy
$100k - $135k
...PURPOSE AND SUMMARY Directs the General Managers of multiple properties to achieve optimum... ...application of company standards within their district. MAJOR / KEY JOB DUTIES Demonstrates and... ...of SMART action plans while working with hotel General Managers to drive desired results...SuggestedMinimum wageTemporary workLocal areaFlexible hoursNight shiftESA Management, LLC
Newton Upper Falls, MA1 day ago- This is a high-profile Executive Food Management position that will support and manage various projects in Food Service Operations, Retail and Catering accounts in the greater Boston area. This role requires the ability to balance strategic vision with tactical execution...SuggestedContract work
$160k - $180k
Position Title: Resident District Manager Salary: $160,000-$180,000 Other Forms of Compensation: Bonus Our Passion is Food! At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers...SuggestedContract workTemporary workWork at officeLocal areaRemote workFlexible hours$130k - $140k
...driving operational excellence? If so, we want YOU to join our Chartwells Higher Education leadership team as our next Resident District Manager (RDM)! As the RDM, you will oversee a large, multi‑unit dining account—serving as the primary point of contact for our...SuggestedTemporary workWork at officeLocal areaRemote workFlexible hours- Flik Hospitality Group Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You...SuggestedFull timeTemporary workPart timeWork experience placementWork at officeLocal areaRemote workFlexible hours
$17.5 - $30.2 per hour
...procedures and policies. Strong demonstrated organizational and time management skills. Excellent interpersonal, motivational, team building,... ..., and operations-related applications. Desired Work Experiences 12+ months retail experience. Physical Requirements / Working...Hourly payFull timePart timeWork experience placementSeasonal workWork at officeFlexible hoursNight shiftWhole Foods Market
Newtonville, MA23 hours ago$95k - $125k
Grant Thornton is seeking a Regional Office Manager to join the team in Boston, MA. The Workplace Solutions (WPS) Regional Office Manager... ...capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-...Full timeWork experience placementInternshipSeasonal workWork at officeLocal areaFlexible hours3 days per week- ...Description APPLY NOW BY TEXTING "Coffee" TO (***) ***-**** FOR IMMEDIATE CONSIDERATION Catalano Management Company, LLC - Dunkin' Dunkin’ District Manager Compensation and Benefits Competitive Salary Bonus Potential Auto Reimbursement Paid Time Off Health, Dental Vision...Full timeImmediate startWeekend work
Catalanocompanies
Woburn, MA2 days ago $20 per hour
...This key role helps us maintain a safe and welcoming environment. Under the supervision of the OD Coordinator, the OD Operations Manager position is a resource for operational oversight and is a reliable, collaborative, and professional presence in the community to...Hourly payPart timeWork experience placementInterim roleShift workJCC Greater Boston
Newton, MAa month ago$95.18k - $117.65k
...relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As a Branch Manager (BM), you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success. In this...Local areaFlexible hoursAfternoon shiftCitizens
Brighton, MA3 days ago$30 - $34 per hour
...reimbursement. Work life balance with paid time off, paid volunteer hours, and 11 paid holidays. Under the direction of the Branch Manager, the Assistant Branch Manager assists in the oversight of the branchs operational activities in order to ensure all customer needs...Hourly payLocal areaBluestone Bank
Needham, MA6 hours ago$55.59k - $102.47k
...Division: Retail Banking Department: Various – Branch Network Reports to: Regional Manager Status: Exempt/Officer Grade: 10 Salary Range: $55,588 - $102,474 Actual compensation within the pay range will be determined based on factors including, but not limited to, skills...Work at officeFlexible hoursBeacon Bank
Wellesley, MA1 day ago- ...in your tomorrow . Shop Local. Bank Local. Work Local. North Easton Savings Bank is looking for an experienced Branch Manager to lead branch operations, drive sales growth, develop employees, and deliver an outstanding customer experience in our Mansfield,...Work at officeLocal area
North Easton Savings Bank
Needham Heights, MA6 hours ago $80k - $93k
467 Washington St 467 Washington Street Boston, MA 02111, USA Description SNIPES District Manager Onsite Salary Range: $80,000.00 - $93,000.00 Candidate must reside in the Boston, MA metropolitan area. Overview Responsible for leading a group of store managers to deliver...Flexible hoursUKG
Boston, MA3 days ago- ...Responsibilities We’re seeking a District Manager to join our team to lead at least 15 store teams across the assigned area. Responsibilities include, but are not limited to, the following: Drive the success and profitability of stores while ensuring outstanding customer...Full timeContract workTemporary workWork at officeLocal areaNight shift
Family Dollar
Boston, MA1 day ago $90k - $100k
...local wage and hour laws. General Description Leads and behaves according to Potbelly Values and upholds the Potbelly Way. The District Manager provides leadership, coaching, and direction to the shops through people development. He or she will be responsible for up to...Work at officeLocal areaRelocationAll shiftsFlexible hoursShift workPotbelly Sandwich Works
Boston, MA2 days ago$59k
...looking for a full-time Residence Director at Bentley University. This live-in position involves supervising Resident Assistants, managing budgets, and fostering a supportive student environment. Offering a competitive salary of $59,000 annually, this role provides benefits...Full timeLive inThe Chronicle of Higher Education
Waltham, MA3 days ago$23.6 - $42.5 per hour
...knowledge of products, buying, pricing, merchandising, and inventory management. Food safety certification. If not currently certified, will... .... Experience 24+ months retail experience including 12+ months of team leadership experience. Physical Requirements/Working...Hourly payFull timePart timeSeasonal workWork at officeFlexible hoursNight shift$60k - $65k
...AC Hotel by Marriott Boston North 95 Station Landing Medford, MA 02155, USA Description We are seeking an engaging, friendly and detail-oriented Front Office Manager to join our team at the AC Hotel Medford, a Colwen Hotels Property! In this role you will be directly...Work at officeFlexible hoursNight shiftColwen Hotels
Medford, MA4 days ago$24 per hour
...Front Desk Supervisor AC Hotel Cleveland Circle, is seeking an engaging, friendly, and detail-oriented Front Desk Supervisor to... ...across 9 states. General Responsibilities: Assist in the management of the day-to-day operations of the Front Office to ensure that...Local areaFlexible hoursNight shiftColwen Hotels
Brighton, MA4 days ago$18 per hour
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive...Full timeWork at office$87.3k - $136k
...always dependable, and our associates are the driving force behind this commitment. White Cap is hiring immediately for a Branch Manager! Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White...Full timeFor contractorsLocal areaImmediate start- ...near future. Job Description The right candidate will have a strong entrepreneurial mentality and will be tasked with finding the Manager/Face of the locations they oversee. Candidate will be directly interacting with customers as well as coaching and leading their direct...
- ...Director of Business Development to drive sales growth across a defined territory. This role requires a blend of strategic account management and targeted new client acquisition. The ideal candidate will have a strong sales background in healthcare or biopharma,...Full time
Syneos Health Commercial Solutions
Waltham, MA2 days ago - Working as a District Manager (DM), you will lead a cross‑functional team and manage multiple accounts within your territory. You will provide overall planning and direction to achieve operations and financial goals, align with all applicable regulations, maintain strong...Contract workTemporary workLocal areaFlexible hours
- ...Branch Supervisor Under the general supervision of the Senior Branch Supervisor, Assistant Branch Manager, Senior Assistant Branch Manager, or Branch Manager of the assigned branch, the Branch Supervisor is responsible for performing supervisory and administrative functions...Local areaFlexible hoursShift work
$100k - $116k
...your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program! As a District Manager , you’re passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride...Full timeRelocationMonday to FridayWeekend work$90.8k - $124.85k
Job Description As a District Manager, you lead a portfolio of Retail Territory Managers (RTMs) and Merchandisers across multiple territories. You’re the strategic connector between field execution and regional goals— empowering your teams to deliver flawless in-store...Relocation package$70k
...years (Required) Job Type: Full-time Number of hires for this role: On-going need to fill this role Job Description: Restaurant District Manager starting salary up to $70,000 + Performance Bonus SUDH Management LLC. Dunkin’ Franchisee. We are one of the fastest-growing...Full time$110k - $125k
...partnerships, charitable initiatives, and a belief that businesses should leave places better than they found them. Overview The District Manager, New England is responsible for leading multiple store locations to deliver exceptional, customer-first experiences while...Local areaImmediate startFlexible hoursWeekend workDay shiftAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to District Manager- 12 Hotels. Be the first to apply!
