Clinical Operations Manager

Department Information The Indiana University (IU) School of Dentistry has been advancing oral health in the state and beyond since 1879, when it was founded as the Indiana Dental College. Over the past 140 years, we've become a national leader in preparing oral health professionals, conducting innovative research that has an impact on patients and the profession, and providing patient-centered care. The Department of Oral and Maxillofacial Surgery and Hospital Dentistry is a multidisciplinary hospital and office-based practice at the Indiana University School of Dentistry and IU Health University Hospital. Our Department provides the full scope of oral and maxillofacial surgery specialty care, guided by our mission to excel in patient care, teaching and education while promoting research and community engagement throughout Indiana and beyond. Job Summary Manages clinic operations and programs, including supervision of Clinic Operations employees and operational planning, initiative implementation and evaluation. Works closely with directors to establish Clinic Operations strategies and ensure adherence to best practices on initiatives to meet university-wide goals and objectives. Plans, organizes, and manages the work of staff initiating personnel actions including but not limited to recruitment, hiring, training, evaluating, performance management and corrective action. Acts as a resource for other health professionals and drives to provide quality, cost-effective, and caring services. Monitors changes in privacy regulations, ensures current policies and procedures are in compliance. Qualifications Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education. Education Required: Bachelor's degree in Health Services or a related field. Preferred: Master's degree in Health Services or a related field. Work Experience Required: 2 years of related experience in a health care or clinical setting. Skills Proficient communication skills Maintains a high degree of professionalism Demonstrated time management and priority setting skills Demonstrates a high commitment to quality Excellent organizational skills Excellent collaboration and team building skills Effectively coaches and delivers constructive feedback Instills commitment to organizational goals Work Conditions / Demands This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation. Additional Information Learn more about the TMJ Institute. Work Location IU School of Dentistry1121 West Michigan StreetIndianapolis, Indiana 46202This is an in-person position. Advertised Salary $70,000.00 - 72,000.00 per year based on experience and internal equity Work Hours 8:00 a.m. to 5:00 p.m. Monday through Friday Benefits Overview Comprehensive medical and dental insurance Health savings account with generous IU contributions Healthcare and dependent care flexible spending accounts Basic group life insurance paid by IU Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance Base retirement plan with generous IU contributions, subject to vesting Voluntary supplemental retirement plan options Tuition subsidy for employees and family members taking IU courses 10 paid holidays plus a paid winter break each year Generous paid time off plans Paid leave for new parents and IU-sponsored volunteer events Employee assistance program (EAP) Learn more about our benefits by reviewing the IU Benefit Programs Brochure. Job Classification Career Level: OperationalFLSA: ExemptJob Function: Health ServicesJob Family: Clinic Operations Campus Safety and Security The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at View email address on click.appcast.io or by visiting IUPD. Contact Us Request SupportTelephone: View phone number on click.appcast.io Equal Employment Opportunity Equal Employment Opportunity Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information. #J-18808-Ljbffr