Registration Officer

About The Role Working hours: Monday, Tuesday, Thursday and Friday 8:15 am – 3:30 pm with a half‑hour lunch break; Wednesday 8:00 am – 4:05 pm or 8:15 am – 4:20 pm with lunch; one Saturday every 7 weeks 8:50 am – 11:50 am. Contract type: Permanent, Full Time. Working style: Onsite. Responsibilities Register births, deaths, stillbirths, marriages and civil partnerships. Facilitate citizenship ceremonies and conduct full range of ceremonies offered by Manchester Register Office. Locate and issue historic certificates. Provide clear, comprehensible advice and assistance to residents across diverse communities. Occasionally work outside the office – at Surestart centres, licensed wedding and civil partnership venues and varied religious premises – with transport provided as required. Work additional out‑of‑hours sessions (maximum 8 per year) on Saturdays, Sundays and Bank Holidays with competitive payment. Qualifications and Experience Enthusiastic and hardworking with keen eye for detail and strong customer focus. Exceptional people skills, tact and emotional intelligence for dealing with individuals during emotionally charged moments. Experience of cash handling or financial reconciliation. Ability to work flexibly and respond to priorities in a fast‑paced service. Right to Work and Legal Requirements Right to work : Successful candidates must evidence their right to work in the UK before commencement of employment. Visa sponsorship is not available. References : Two references required. Where possible, a 3‑year employment history is preferred. BPSS Clearance : This post is subject to BPSS checks. Candidates must consent to and comply with ID, nationality, immigration status, employment history (past 3 years) and basic criminal record checks before commencing. Pre‑Employment Checks Pre‑employment checks will depend on the role and are detailed in the advert. These are part of a commitment to safety and security. Benefits Generous holiday allowance: up to 26 days annual leave per year plus bank holidays; increases to 31 days after five years of service. Additional leave can be purchased. Pension: Enrolment in the UK’s largest local government pension scheme with optional top‑up and life cover of three times salary. Enhanced parental and carers leave. Discounts and perks including shopping, holidays, MCR+, phone contracts, cycle‑to‑work scheme, free flu jabs and eye tests. Learning and development opportunities: workshops, training, apprenticeships and qualifications. Good Employment Charter membership with statutory benefits and union representation. Volunteering leave: up to 3 days pro‑rate. Information about Adjustments and Accessibility Applicants can request interview adjustments. Let the recruitment team know of any needed accommodations. Accessible formats available via the “Accessibility tools” button on the careers page. Equal Opportunity Manchester City Council is an inclusive employer, welcoming applications from all backgrounds, including ethnic minorities, disabled people and young people. We do not discriminate on the basis of disability, ethnicity, gender, age, religion, or any other protected characteristic. #J-18808-Ljbffr