Collection Agent

Job Description Job Description Benefits/Perks Competitive Compensation Bonus Eligibility Paid Holidays Job Summary We are seeking a Collections Agent to join our team. In this role, you will handle collecting outstanding debts from clients and maintaining accurate and up-to-date financial records. The ideal candidate possesses effective communication skills, excellent negotiating skills, thorough understanding of financial concepts, and people skills to uphold a professional rapport with clients and internally. Responsibilities Collect outstanding debts from clients through phone calls, emails, and written correspondence. Keep a high level of organization and attention to detail, ensuring accurate and prompt financial records. Maintain accurate documentation of account status and collection efforts. Research client information and historical data on accounts Communicate with clients regarding overdue accounts Utilizing accounting and database software to manage and track accounts receivables and payables. Review and analyze financial reports to find trends and areas for improvement. Continuous communication with leadership to meet goals/quotas within pre-defined goal period. Report on collection activity and present to management Qualifications High school diploma/GED required. Previous experience as a Collection agent or in a similar position strongly preferred Understanding of collection techniques Knowledge of debt collection laws and regulations preferred Comfortable working with Microsoft Office, Excel, and computer databases, Ability to work well under pressure Ability to navigate accounts payables and receiveables. Excellent communication and negotiation skills Additional Requirements Must have reliable transportation #J-18808-Ljbffr