Food & Beverage Manager

Full-time , Mar Hill, NC , On-site , Seasonal The Seasonal Food & Beverage (F&B) Manager at Hatley Pointe oversees all food and beverage outlets, including Smoke & Timber, bars, and any seasonal grab-and-go or event-based service areas. This role ensures smooth daily operations, exceptional guest service, and consistent delivery of Smoke & Timber’s hospitality standards. The F&B Manager also leads and supports the seasonal team, ensuring quality, efficiency, and profitability across all outlets. Key Responsibilities Oversee and coordinate operations across all Smoke & Timber food and beverage outlets. Lead, train, and motivate seasonal front-of-house teams to deliver consistent hospitality and service excellence. Manage scheduling across outlets, aligning labor with business levels while controlling costs. Work closely with the culinary team to align menus, specials, and food offerings across locations. Monitor food and beverage quality, service consistency, and guest satisfaction through regular presence on the floor. Handle inventory, ordering, and receiving for all F&B outlets, ensuring proper stock levels and cost control. Enforce safety, sanitation, and compliance standards across all areas. Assist with planning and execution of special events, banquets, and seasonal promotions. Respond to guest concerns promptly and professionally, maintaining Smoke & Timber’s reputation for quality service. Ensure compliance with company policies, state regulations, and alcohol service laws. Qualifications 2+ years of F&B management experience in a resort, multi-outlet, or high-volume environment. Strong leadership and organizational skills with the ability to manage multiple outlets simultaneously. Excellent guest service focus, communication, and conflict resolution abilities. Proficiency in labor management, inventory control, and cost management. Ability to work in a fast-paced, seasonal environment with flexibility for evenings, weekends, and holidays. ServSafe and/or alcohol service certification preferred. Seasonal Details Employment Term: Winter Season: November–March Schedule: Full-time; must be available weekends and holidays. #J-18808-Ljbffr