HB Claims Analyst II

Job Title

Location Detail: 9 Farm Springs Rd Farmington (10566)

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare employees come to work with one thing in common: pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.

The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization. With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.

Department Description

CareConnect is a Hartford HealthCare (HHC) program focused on the implementation of the Epic electronic health record across the organization. The OpTime/Anesthesia Team implements and supports the Surgical Services staff in HHC's acute and outpatient surgery departments. Preference will be given to individuals with prior Epic experience either on the IT or operation sides. Travel to Epic's corporate office in Madison, WI could be required.

Position Summary

The Application Analyst works under the direction of the application's team lead to design, build, & test clinical systems. They support workflow analysis, design and build sessions with subject matter Experts (physicians, nursing and other ancillary services personnel). They complete in depth and precise investigation and documentation of operational specifications and application functionality to deliver on expected outcomes. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users learn and adopt usage of the application. This position is part of an on-call rotation.

Position Responsibilities

1. Analyzes workflow and how it translates into application configurations to ensure consistent system design.
2. Anticipates and provides solutions to complex problems with the necessary priorities.
3. Completes specific build tasks as assigned.
4. Assists in building clinical documentation tools and testing of new clinical content functionality.
5. Documents and maintains all required system design and build documents and configures system accordingly.
6. Participates actively in weekly team meetings to discuss team and project related activities, issues, change, communications, and updates.
7. Coordinates vendor support for functional and technical support of assigned areas as needed.
8. Communicates with customer base on the progress of troubleshooting issues and project deliverables.

Qualifications

• Bachelor's degree or equivalent knowledge and skills obtained through a combination of education, training, and experience in a HealthCare environment
• Relevant perioperative clinical experience or with clinical information systems in a perioperative care setting preferred.
• Epic Optime or Anesthesia certification or proficiency a plus.

The Application Analyst exhibits the following qualities:

• Works successfully in a matrix team environment that presents significant change and tight timeframes.
• Approaches problems constructively by focusing on how to move the project forward, explores and analyzes alternatives.
• Acts as a proponent for change and demonstrates a continuous improvement mindset, ingenuity and innovative thinking.
• Possesses strong communication and organizational skills.

We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.