Customer Escalations Leader — Window & Door Installations
Pella Mid Atlantic
Pella Mid-Atlantic is seeking an Installation Resolution Manager to lead and resolve complex customer escalations during window and door installations. The role blends field experience with strong communication to assess concerns, identify root causes, and drive timely resolutions. Responsibilities include acting as the customer advocate, coordinating corrective actions across teams, and driving continuous improvement in installation processes and customer experience. #J-18808-Ljbffr Pella Mid Atlantic
$85k - $110k
...global pure-play ice cream leader. With nearly 100 years... ...routine support and escalations. The role oversees and... ..., effective, and customer‑focused support for hardware... ...purchasing, installation, and deployment of IT... ...system administrator in Windows operating systems, Active...SuggestedLocal areaRemote work$140k - $155k
Window Nation is growing fast! Join a high energy team... ...replace windows and doors - we help transform... ...and value of homes for customers nationwide. In doing so... ...we’ve become a trusted leader in home improvement,... ...customers long after installation. From service and warranty...SuggestedPermanent employmentFull timeWork at office$200k - $300k
...tradition of providing great customer care. With decades of experience... ..., we offer energy-efficient windows manufactured in our own... ...beautifully crafted exterior doors, premium roofing materials and... ...superior bath remodeling—all installed by our factory-trained and...SuggestedFull timeLocal area$21.18 - $26.68 per hour
Job Description The Customer Experience Coordinator provides outstanding customer service to... ...technicians to better understand or de-escalate situations. Responsible for successfully... ...types and sizes get Ready™ to open their doors with confidence every day by providing products...SuggestedFull timeWork at officeLocal areaShift workDay shift$95k - $105k
...Are Hiring a Level 4 Lead HVAC Installer – Join Our Team! We are... ...experienced, motivated, and customer-oriented Level 4 Lead HVAC Installer... ...performance can open doors to further advancement within... ...installation challenges independently, escalating issues to the Install Manager...SuggestedHourly payTemporary work$65k - $85k
...Manager About Interbay Door Since 1990, Interbay Door... ...directly with contractors and offer custom sizing, door hanging, and... ...throughout the sales and installation process. The ideal candidate... ...quoting software for windows or doors Familiarity with...Hourly payFor contractorsWork at office- ...right candidate works well with a team, always exhibits excellent customer service skills, and is self‑motivated, seeking ways to improve... ...& SIGINT Data Center Engineering & Operations Engineering & Installation Why ActioNet? Commitment to Employees: We are committed to...Contract workWork at officeFlexible hours
$75k - $90k
...real-time support to Technicians and the Customer Experience teams. The Manager will... ...Team Leadership Manage and mentor the Installation Programming & Support team, ensuring efficient... ...Offboarding accounts. Collaboration & Escalation Management Work closely with Install...Temporary work$200k - $300k
...tradition of providing great customer care. \n With decades of experience... ..., we offer energy-efficient windows manufactured in our own... ...beautifully crafted exterior doors, premium roofing materials... ...superior bath remodeling—all \n installed by our factory-trained and...Full timeLocal area- ...independently while being part of a supportive team Industry leaders will train all new canidates, but you must be: Coachable and... ...Excellent written and verbal communication skills Strong organizational skills with a proactive, customer-focused mindset....Remote jobFull time
$30 - $40 per hour
...successful candidate will assist in electrical installations for new construction and mixed-use... ...and communicate effectively with customers. Why Work Here? This position... ...is an Allegis Group company, the global leader in workforce and business solutions. To...Weekly payContract workTemporary workFor contractors$18 per hour
...Customer Service Administrator Customer Service AdministratorUltimate Staffing is partnering with a growing distribution company in Laurel, MD to hire a Customer Service Administrator / Sales Admin.If you enjoy helping customers, staying organized, and being part of a...Hourly payWork at officeLocal area- ...Area Customer Service CoordinatorJoin our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients. Your role will encompass supporting daily operations, implementing new services, and fostering...Work at officeWorldwideRelocation packageFlexible hoursShift work
$7.5k
...to the intelligence and defense customers whose missions depend on it. The... ...professionals, and product and sales leaders responsible for turning mission... ...with Linux, macOS, and Windows operating environments, including installation, configuration, user management,...Work experience placementImmediate startFlexible hours- ...Job Title: Area Customer Service Coordinator Summary: Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients. Your role will encompass supporting daily operations, implementing...Work experience placementWork at officeWorldwideFlexible hoursShift work
- FedEx Office in Laurel, MD is seeking an Assistant Manager to lead a store business unit and ensure a consistent, positive customer experience. You will supervise team members, oversee all store operations, and assist in payroll, training, and POS close-out while collaborating...Work at office
- ...SOC organization of ~60 employees and protect client relationships. This client‑facing leadership role shapes how customers experience the SOC, from escalation handling to metrics and reporting. The role offers growth into higher‑level leadership as the team scales. You...
- Sunrun is seeking a Foreman to lead a solar installation crew of three to six members, ensuring safety, quality, customer service, and productivity on residential and small commercial projects. The Foreman will organize, train, and supervise the team, manage the construction...Hourly pay
$100 per hour
...0.00 - $100,000.00 per year The Lead Installation Technician is responsible for the complete... ...performed correctly, communicates with customers to answer questions, resolve problems,... ...washed installation truck and blowing their doors off with 6-star service that results in...Hourly payImmediate start$86k - $138k
...absences, including personnel management, customer engagement, and critical operational... ...hardening, and lifecycle management across Windows Server and Linux/Unix environments.... ...assisting with coordination, communication, escalations, and recovery.Assume incident lead responsibilities...Contract workCurrently hiringLocal areaRemote workFlexible hoursShift work$20.8 - $30 per hour
...for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift...Work at officeLocal areaNight shift- ...mechanical needs. We are currently seeking HVAC Technicians with a minimum of 10 years commercial and residential service/ installation experience to join our team. Up to a $5000 signing bonus. Competitive compensation based on work experience. Benefits include...Weekly payFor contractorsWork experience placementRelocation package
- ...the full Navy sales cycle and build a repeatable motion across systems commands, program executive offices, and fleet and installation customers, rather than chasing a single flagship win. There is no book of business to inherit. You will write the multi-year account...Full timeRemote work
$45 - $52 per hour
...Certified Casework/Cabinet company that designs and manufactures custom cabinets for various commercial companies in the PNW and... ...all stages of production. -Coordinate cabinet assembly and installation processes, ensuring projects are completed efficiently and meet...Full time$116.9k - $203.6k
...teams while shaping the future of FP&A The Windows & Devices Finance team is seeking a... ...are looking for a systems-minded finance leader who can build team capability simplify complexity... ...~ Generating actionable insights on customers partners competitors and market trends...Ongoing contractFull timeWork experience placementLocal area- About the Role The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled...Full timePart timeLocal areaFlexible hours
$92k - $138k
...latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca... ...call, tracking subsidiary deliverables and dependencies, and escalating issues that put the timeline at risk.Subsidiary Reporting Packages...Permanent employmentContract workWork at officeLocal area$86.6k - $181.8k
...Enterprise Communications Services 3 (ECS3) program supports our intel customer across its many operating locations. Our focus is to assist the... ..., schedule add moves and changes, and technology upgrades and installs for Network routers and switches. As an experienced network...Contract workWork experience placementRemote workFlexible hours- ...implementation of new capabilities.Troubleshoot security tools issues, escalate as necessary, and collaborate with vendors to resolve technical... ...systems.Proficiency in operating systems administration (Windows and Linux) and scripting/automation (e.g., Python, PowerShell)...Work experience placementWork at office2 days per week
$135k - $216k
ResponsibilitiesThe Enterprise IT Lead serves as the senior leader responsible for establishing, implementing, and sustaining... ...or mitigation.Approve security exception requests prior to escalation to the customer.Direct corrective actions when cybersecurity or architectural...Permanent employmentContract workLocal areaShift work
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