Medical Receptionist

Medical Receptionist Job Overview Duties and Responsibilities Answer incoming phone calls and route them to the appropriate team (pharmacy, DME, billing, etc.) Make outbound calls to patients, caregivers, and facilities to coordinate monthly DME orders Confirm supply needs, delivery dates, and insurance information with patients Document all communications and updates accurately in the patient’s chart/system Ensure patient records are current and complete with necessary authorizations or documentation Maintain a professional and empathetic demeanor with all patient interactions Collaborate closely with DME staff and pharmacy team to ensure seamless service Perform general front desk duties as needed, including faxing, scanning, and filing Qualifications Education: High school diploma or equivalent. Strong communication and interpersonal skills Ability to multi-task and prioritize in a fast-paced environment Proficient with computers and EHR/EMR systems (training provided) Detail-oriented and dependable Bilingual (Spanish/English) or previous experience in a medical office/pharmacy/DME setting a plus Additional Job Description Information Benefits: 401(k) 401(k) matching Dental insurance Vision insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Paid holidays Competitive pay starting out at $19-20 an hour Schedule: Full-time, 8-hour shift, Monday through Friday Shift availability: Day Shift (8:30 AM – 5:00 PM) Work Location: Ward Road Pharmacy, 6590 Holman St, Arvada, CO 80004 #IND123-WR EEO Statement: At MGA, we prioritize diversity, equity, and inclusion (DEI) in both our organization and the communities we serve. We understand that DEI is crucial to our success as a healthcare company, allowing us to provide personalized care tailored to each patient's unique needs and preferences. Our belief is that everyone, regardless of their background or identity, deserves access to high-quality healthcare services. We respect and value the experiences, perspectives, and identities of all individuals, striving to create an environment where everyone can thrive. We are dedicated to attracting, developing, and retaining a diverse workforce that reflects the communities we serve, without discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Meaningful Relationships Built with Care THE MGA HOMECARE APPROACH We continually strive to provide quality homecare that is tailored to your individual medical circumstances. That’s why our qualified staff of Registered Nurses (RN), Licensed Practical Nurses (LPN), Licensed Vocational Nurses (LVN), Certified Nursing Assistant (CNA), Licensed Health Aide (LHA), Attendant Care, Home Health Aide (HHA), and Occupational Therapist (OT), Occupational Therapy Assistants (OTA), Physical Therapists (PT), Physical Therapy Assistants (PTA), Speech-Language Pathologists (SLP) are given the training and resources they need to handle every home healthcare situation with professionalism and care. We strive to create a truly special experience for you and your loved one. To do so, we emphasize developing unique bonds between the patient and healthcare professional. Our Nurses, Therapists, and Caregivers are highly skilled, responsible, and willing to go the extra mile to establish trust and build meaningful relationships. We want you to feel like you are facing your medical challenges with a personal, caring partner right by your side. Home healthcare jobs are not just about nursing and therapy. They are about becoming an integral part of the family day after day and helping those who need it most.