Applications Analyst - Epic Wisdom

This is for EPIC Wisdom.


Note:


Location Requirement:
1. Hiring manager is prioritizing candidates that live locally to Oakland or in the PST timezone. These candidates will need to travel to the Oakland office once a month.
2. The right candidate can be 100% remote, but please try and recruit locally to Oakland or within the PST timezone first.


Interview Process:
1. One hour interview with hiring manager.
2. One hour interview with two team members.
3. 30-minute interview with Director.


We are seeking a skilled and experienced Application Analyst with expertise in Epic Wisdom to join our dynamic team. This Epic Applications Analyst plays a critical role in the implementation and installation of Epic applications, module upgrades, new components and modifications. This position is responsible for workflow configurations, go-live support, and on-going client support. You are also responsible for configuring application settings and validating configurations. This position is a expert role in Epic Practice Management system products. As an Application Analyst, you will collaborate with cross-functional teams, analyze business processes, and implement solutions to enhance the efficiency and effectiveness of our Epic Wisdom applications.

Responsibilities:



Epic Wisdom Implementation:


o Lead the end-to-end setup and implementation of the Epic Wisdom system, ensuring alignment with organizational goals and industry best practices.


o Collaborate closely with project stakeholders, including clinical staff, IT professionals, and business analysts, to gather requirements and customize the system accordingly.


o Familiarity with dental practices workflows particularly interaction of clinical users with scheduling and billing team, patient experiences within the organization



Configuration and Customization:


o Configure Epic Wisdom modules to meet the specific needs and workflows of our healthcare organization.


o Implement customizations and enhancements to optimize system performance and usability.



Training and Knowledge Transfer:


o Develop and deliver comprehensive training programs for end-users, ensuring a smooth transition to the new Epic Wisdom system.


o Facilitate knowledge transfer sessions to internal teams, empowering them to effectively manage and maintain the system post-implementation.



Collaboration and Communication:


o Work closely with the IT team to integrate Epic Wisdom with existing infrastructure and other healthcare information systems.


o Provide regular updates on implementation progress, addressing challenges and ensuring effective

Epic Wisdom System Support:


o Provide day-to-day support for the Epic Wisdom application, addressing end-user issues, troubleshooting problems, and ensuring system stability.


o Collaborate with technical teams to resolve any infrastructure-related issues affecting the Epic Wisdom system.



System Optimization:


o Analyze and evaluate existing Epic Wisdom workflows, identifying areas for improvement and optimization.


o Work closely with end-users and stakeholders to understand their requirements and implement enhancements to streamline processes.



Implementation and Upgrades:


o Participate in the planning and execution of Epic Wisdom system upgrades, ensuring a smooth transition and minimal disruption to operations.


o Collaborate with the IT team to implement new modules and features within the Epic Wisdom application.



Training and Documentation:


o Develop and deliver training programs for end-users on Epic Wisdom functionalities and best practices.


o Create and maintain comprehensive documentation for Epic Wisdom configurations, workflows, and customizations.



Collaboration and Communication:


o Collaborate with other IT professionals, clinical staff, and business analysts to gather requirements and translate them into actionable plans for the Epic Wisdom system.


o Communicate effectively with all stakeholders, providing updates on project statuses, issue resolutions, and system improvements.