Associate Director Commercial Learning & Development

The Opportunity:

Reporting to the Director, Commercial Learning & Development in this newly created Associate Director, Commercial Learning & Development role, you will be responsible for driving impact of Market Access, Field Reimbursement Manager, and Nurse Resource Navigator teams by providing on-going learning and educational programs. You will conduct training needs assessments, design, develop, and deliver comprehensive training programs. You will support product training as needed.

This is a hybrid role, requiring three (3) days of onsite work weekly. #LI-hybrid

The Role:

Learning Strategy:

• Own the development and implementation of tactical training plans for Market Access (National, Corporate and Regional Account) and Field Reimbursement Manager/Nurse Resource Navigator teams. 

Subject Matter Expertise:

• Maintain deep knowledge of reimbursement systems, prior authorizations, health economics and general market access channel dynamics.

Gap Analysis:

• Identify team capabilities and knowledge gaps by partnering with commercial leaders and team members.

Curriculum Design:

• Build comprehensive onboarding roadmaps and advanced continuous learning resources for Market Access, Field Reimbursement and Nurse Resource Navigator teams.

Content Lifecycle Management:

• Oversee development, review, and compliance updates for training materials, workshops, and launch readiness programs.

Program Delivery:

• Facilitate workshops at national in-person meetings and virtual training via Teams. Support Sales new hire training and delivers product training as needed.

Cross-Functional Collaboration:

• Partner with legal, regulatory, compliance, medical affairs, marketing, and sales leadership to align strategy and tactics with training and keep training content updated and accurate.

Performance Assessment:

• Identify skill gaps, track learning metrics, and evaluate the effectiveness of training interventions.

Your Skills & Abilities:

• Bachelor’s degree required; advanced degree in a related scientific, business, or educational discipline preferred. 
• Strong adult learning, instructional design, and project management experience are a plus.
• 5 to 8+ years combined experience in pharmaceutical/biotech commercial operations, field sales, market access, account management, or commercial training.
• Deep working knowledge of U.S. payer dynamics, health economics, and the healthcare reimbursement ecosystem.
• Exceptional presentation, strategic thinking, and stakeholder management skills. 

Travel Requirements:

• Domestic travel may be required from time to time (up to 25%).