Insurance Verification Specialist

Insurance Verification SpecialistReview each day's schedule and verify insurance, updating patient and insurance demographics, and ensuring any necessary referrals are in place while following healthcare regulations.Essential Job Responsibilities:Review current day's schedule to ensure there are no add ons or any unresolved eligibility issues.The eligibility goal is to stay five days ahead of the current business dayUpdate or correct any insurances that run inactive or unverifiable in the system.Update or correct patient demographics when needed.Verify all Tricare Prime and UHC Medicare Dual Complete HMO plans have active referral on file.Complete any internal tasks, emails, and voicemails in a timely manner.Contact insurance companies, via phone or portal, for network participation and/or patient specific benefitsUtilize our patient communication texting service, Klara, as neededMaintain HIPAA compliance and confidentiality standardsEnsure office policies and procedures are followedMaintain good communication with patients, coworkers, and supervisorsEducation: High School DiplomaExperience: Experience in multi-provider or specialty practice is preferredPerformance Requirements:Knowledge:Knowledge of medical terminology and insurance processesExperience with Electronic Health Records (EHR) systemsSkills:Written and verbal communication skills.Customer service excellenceBasic computer skills.Organizational skillsAbilities:Ability to maintain confidentialityProblem solving abilitiesEquipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.Work Environment: Position is in a well-lit office environment.Mental/Physical Requirements: Involves sitting approximately 90 percent of the day, walking or standing the remainder.