Assistant General Manager

Assistant General Manager – WoodSpring Suites, Newington, CT Hotel Management & Consulting is seeking an experienced and dynamic Assistant General Manager to join our team. You will lead the operations in the absence of the General Manager and assist them with leading the team, ensuring that our service standards are consistently exceeded. Our Culture We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals. Benefits Salary: $45,000 – $50,000, dependent on experience. Daily Pay Access: Flexible pay options to access earnings when needed. Medical, dental, and vision benefits for full‑time employees. Paid time off for full‑time employees. Employee Assistance Program to assist with personal or work‑related concerns. Career Growth: Opportunities for advancement within the company. Primary Duties Team Lead: Train and guide staff, discuss performance discrepancies, lead staff huddles, and provide hands‑on support to achieve outstanding results. Financial: Post checks in the PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts. Guest Relations: Keep the hotel “Guest Ready” by maintaining cleanliness, addressing concerns, collecting feedback, selling amenities, and ensuring property security. Housekeeping: Assign rooms to be cleaned and assist the GM in inspections. Inventory & Vendor Relations: Manage inventory, check property email, and build relationships with vendors and guests. Sales & Marketing: Network locally to promote the property, build relationships with competitors and key clients, and lead in‑house guest sales and marketing initiatives to boost occupancy. Teamwork: Assist with housekeeping tasks, daily laundry duties and public space needs; cover shifts as required to maintain operational continuity. Emergency Procedures: Follow property emergency procedures and ensure security for the property and guests. Other Duties as Assigned. Preferred Qualifications Minimum of 1 year’s experience in hotel leadership, including front desk and back‑of‑house operations. Proficient computer skills. Strong team‑building skills. Excellent organizational, time‑management, and problem‑solving abilities. Effective oral and written communication skills. Proactive problem‑solving approach. Physical Requirements Tasks involving kneeling, squatting, standing, sitting, bending, and twisting for extended periods. Capacity to lift, push, or pull up to 20 lbs regularly and occasionally up to 50 lbs. Equal Employment Opportunity (EEO) – The company provides equal employment opportunities to employees and applicants without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, parent status, national origin, age, disability, political affiliation, military status, or other non‑merit‑based factors. We comply with applicable federal, state, and local non‑discrimination laws and conduct employment in all terms and conditions. We require applicants to be drug‑free. #J-18808-Ljbffr