Assistant Branch Manager

Description:

The Assistant Supply Manager supports the Store Manager in overseeing daily operations, ensuring administrative accuracy, and maintaining high customer service standards. This role serves as a leadership resource for the store team and assumes operational oversight in the absence of the Store Manager.

The Assistant Supply Manager plays a key role in maintaining workflow efficiency, supporting purchasing and invoicing processes, and ensuring professional communication with customers and internal departments.

Key Responsibilities

• Oversee daily store operations when the Store Manager is unavailable.
• Support and monitor timely processing of invoices and purchase orders (POs).
• Answer and manage the on-call phone, addressing customer inquiries and operational needs.
• Respond promptly to emails and coordinate internal and external communications.
• Assist with interviewing candidates and supporting hiring decisions.
• Provide leadership support to team members and help ensure adherence to company policies and procedures.
• Coordinate with accounting, operations, and procurement teams to maintain accurate documentation and workflow.
• Support store performance goals and operational scorecard metrics.
• Maintain a professional, organized, and customer-ready store environment.

Requirements:

• Strong organizational skills with the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Ability to make sound decisions and exercise independent judgment.
• Proficiency in email communication and general computer systems.
• Ability to support and guide team members in a fast-paced environment.
• Previous experience in retail, supply, or a supervisory role preferred.

Additional Details

• This role requires both administrative and leadership responsibilities.
• Work hours are typically aligned with store operations and may require flexibility based on business needs.
• Must be willing to travel to Midland, Lamesa, Andrews, and Monahans for training. 

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