RN Clinical Coordinator

Full Time. 40 hrs. Day shift. 7:30 am -6:00 pm


Reports to the Director, Patient Care Services. Manages resources through interdisciplinary collaboration to achieve optimal patient outcomes for designated patients. Coordinates research data, community physicians and Memorial Hospital resources into a seamless model of access and care that benefits patients, participating physicians and family members. Coordinates data collection and quality assurance processes for assigned unit(s). Assist with education related to specialty field for nursing staff throughout the hospital.

MISSION, VALUES and SERVICE GOALS

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Plans, coordinates and evaluates day-to-day operations to ensure that quality services are provided in accordance with the hospital's mission, strategic plans and all internal policies/procedures and external regulations:

• Coordinates the efforts of the unit staff and ensures the provision of quality, cost-effective care.
• Rounds on all designated patients daily.
• Works collaboratively with the Medical Director, Emergency Care Center, and other hospital departments regarding the planning, coordination and implementation of unit services.
• Ensures that a level of shared operational management between physicians and hospital departments is achieved.
• Participates in the development and implementation of the strategic plan and departmental goals for specialty area.
• Provides input into preparation of annual capital and operating budget.
• Develops and revises protocols for various procedures through ongoing research and review of the current literature.
• Ensures compliance with accreditation, regulatory and professional standards which impact unit services.
• Provides consultation to appropriate community resources to ensure integration and understanding of services within the community.
• Collaborates with physicians to develop protocols and guidelines consistent across all units within specialty field.
• Develops and maintains process for tracking appropriate use of protocols and guidelines.
• Assists the physician by acting as a liaison between inter-disciplinary team through educating and assisting with the understanding of the plan of care to patients, families and other members of the healthcare team.
• Collects and reports variance trends to the Director or the appropriate Physician Reviewer for review and action.
• Reviews patient medical records to monitor completeness and accuracy, which includes the identification of medical issues that have not been addressed both on inpatient and outpatient platforms.
• Assists in the development of community and hospital outreach program through education, health fairs, and other community activities.
• Maintains active role within the multi-disciplinary team.
• Establishes and maintains cooperative working relationships with individuals representing referral facilities and outside organizations in order to coordinate outreach education, referral follow-up and ensure provision of quality care.

Participates in continuous quality improvement:

• Develops a quality assurance data collection plan, ensuring complete chart review from hospital and outpatient office for complete care.
• Monitors patients' care while concurrently tracking variances, interventions and outcomes.
• Compiles and analyzes data that is required for generating reports; also ensuring the data accurately represents utilization trends and patterns.
• Prepares summaries and reports for review by the Director, Quality Management.
• Develops protocols for patient conditions specific to specialty area.
• Coordinates the gathering and reporting of patient outcome information.
• Collaborates with other members of the healthcare team to create and implement quality improvement projects for specialty area.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department:

• Completes other job-related assignments and special projects as directed.

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Education and Experience

The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an accredited nursing program. Current license to practice as an RN in Indiana is required. A clinical Master's level program in Nursing is preferred. Prior experience in a leadership role (which utilized problem-solving and conflict management processes) in a healthcare setting is preferred.

Knowledge & Skills

• Requires thorough knowledge of nursing clinical care practices, procedures and techniques, with related specialty focus.
• Demonstrates analytical, problem-solving and organization skills.
• Demonstrates the communication skills (which includes verbal, written and listening) necessary to effectively counsel patients and their families.
• Demonstrates the interpersonal skills necessary to promote and maintain cooperative, courteous and sincere relationships with patients, family members, physicians, staff and the public.
• Demonstrates sensitivity and the ability to use tact when working with patients and their families.
• Requires time management skills and the ability to independently prioritize and organize work activities; also requires the ability to work effectively under pressure.
• Demonstrates the computer skills and knowledge necessary to effectively use and support various computer programs.

Working Conditions

• Works in various environments with frequent changes in job demands.
• Requires travel to referral sources, satellite and other locations.
• Work hours will fluctuate based upon the needs of the patients served.

Physical Demands

• Requires the physical ability and stamina to perform the essential duties of the position.