Remote Work At Home - Entry Level - Administrative Assistant

Remote Work At Home - Entry Level - Administrative AssistantNew York, New York, United StatesAbout the JobRemote Administrative Assistant$19.00 - $26.00+ per hourWe are looking for ambitious individuals who are ready for a challenging yet rewarding career as part of our Administrative department.Individuals who will produce exceptional results, who can deliver amazing service to our customers, while striving to inspire positive change within the organization.Why apply to be an Administrative Experience Associate at HOLLIS&REED:Uncapped earning incentiveAvailability to work between the hours of 10:00 am and 7:00pm central timePermanent work from home positionAll computer equipment providedFull TimeA comprehensive and highly competitive benefits packageDental InsuranceHealth InsuranceVision Insurance401KPaid Time OffPaid Emergency Time OffWhat’s a typical day as an Administrative Experienced Associate? You will start by:Receiving challenging calls transferred from Tier 1 agents.Assisting and troubleshooting customer concernsVerifying data and information using a verification processAddressing customers’ questions while displaying exceptional customer service skillsDocumenting both customer concerns and solutionsMeeting or exceeding all managed metricsKeeping your community safe and making a differenceThis job might be an outstanding fit if you:Are an ambitious customer focused individualHave the ability to handle stressful customer interactionsHave one year of Call Center, Sales, or leadership experienceHave strong computer skills with dual monitor experience preferredDisplay excellent verbal and written communication skills plus problem-solving skillsAre able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance with business needsAre able to work from home with internet in a quiet areaHave your computer connected to the internet via an Ethernet cable or Wi-Fi)Equal Opportunity EmployerIt is and will continue to be the policy of HOLLIS AND REED to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and regardless of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, genetic information, gender identity, or their status with regard to public assistance.