Server, Cocktail - Hotel Vin

Why Work at Hotel Vin?

At Hotel Vin, Autograph Collection, we don't just offer jobs-we create opportunities to thrive in a dynamic, culture-driven environment. Located in the heart of Grapevine, Texas, our luxury boutique hotel blends world-class service with a passion for unforgettable guest experiences. Hotel Vin features 120 elegantly designed guest rooms, the renowned Bacchus Kitchen + Bar, and a premier wine experience celebrating the region's rich heritage. As part of Harvest Hall, a European-style food hall, and with state-of-the-art event spaces and a rooftop terrace, Hotel Vin is the perfect blend of luxury, innovation, and hospitality.

DEPARTMENT: Food and Beverage
REPORTS TO: Food and Beverage Manager

STATUS : Non-Exempt

RESPONSIBILITIES:

• Take and process guest orders accurately and efficiently using POS systems.
• Deliver a refined, personalized dining experience by anticipating guest needs and exceeding expectations.
• Communicate clearly and collaborate with bar, culinary team and support teams.
• Demonstrate strong knowledge of cocktails, spirits, wine and menu offerings to confidently guide guest selections.
• Support service operations through side work and station preparation.
• Maintain impeccable grooming and a polished, professional demeanor at all times.
• Utilize suggestive selling techniques to enhance the guest experience and drive revenue.
• Ensure cleanliness, organization and readiness of service areas at all times.
• Manage a high-volume section while maintaining exceptional attention to detail and service quality.
• Support overall outlet operations and duties as directed by leadership.
• Execute proper sequence of service with attention to timing, presentation and detail.
• Respond to guest requests with urgency, professionalism, and discretion.
• Handle cash and credit transactions accurately in accordance with company policies. The check double-check for accuracy and have host sign it.

KNOWLEDGE, SKILLS AND ABILITIES:

• Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively
• Able to work a flexible schedule, including weekends and holidays
• Strong knowledge of wine, spirits and cocktails with the ability to confidently describe and recommend offerings to guests.
• Must be able to obtain a Food Handlers and TABC license.

EXPERIENCE:

• Previous bartending or cocktail serving experience, preferably in an upscale or high-volume environment.