Senior Market Advisor

Job Description

National Senior Benefit Advisors (NSBA) is an award-winning Medicare insurance agency focused on helping people understand their Medicare options and make confident healthcare decisions. Named the #1 Top Workplace in San Diego in 2025 , we're looking for motivated, people-oriented individuals to join our in-office Medicare Sales team in San Diego.

No insurance license or Medicare experience? That's okay. We provide paid, in-house licensing and training to prepare you for the role.

This is a full-time, phone-based sales position where you'll help Medicare-eligible consumers understand their healthcare options and enroll in plans that fit their needs. You'll work in a high-volume, performance-driven environment handling both inbound and outbound sales opportunities, with ongoing coaching and a team invested in helping you improve.

Already have sales or insurance experience? Tired of unrealistic income promises or being pressured to make sales that aren't right for the customer? NSBA is built around ethical sales, transparent expectations, and doing right by the people we serve.

What’s in it for you?

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• Company-paid licensing and training — no insurance license required to get started
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• Hourly pay + uncapped commission opportunities — your hourly rate does not decrease based on sales performance
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• Bonus opportunities in addition to commissions
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• Ongoing coaching and development from experienced sales leaders
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• Competitive benefits, including medical, dental, vision, 401(k) match, PTO, and paid holidays
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• A collaborative, high-energy in-office environment with a team that wants to see you succeed
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What are we looking for?

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• Strong communication skills and the ability to build rapport and trust over the phone
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• Someone who is coachable, open to feedback, and eager to learn
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• The ability to stay motivated and bounce back from rejection or challenging conversations
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• Comfortable working in a fast-paced, performance-driven sales environment
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• Able to adapt, think on your feet, and confidently navigate conversations with different types of people
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• Strong computer skills and the ability to navigate multiple systems while communicating with clients
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• Organized, dependable, and able to follow processes while managing multiple tasks
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• Previous sales, customer service, or call-center experience is a plus, but not required
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• Spanish or other language skills are highly valued, but not required
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What will you be doing?

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• Connect with Medicare-eligible consumers by phone to understand their healthcare needs
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• Explain Medicare plan options clearly and help clients identify coverage that fits their needs
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• Guide clients through the enrollment process from conversation through completed application
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• Build rapport and provide a positive, ethical customer experience throughout the sales process
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• Handle both inbound and outbound sales opportunities in a high-volume environment
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• Accurately document client interactions and enrollment information across multiple systems
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• Follow HIPAA/privacy requirements, Medicare regulations, carrier guidelines, and company compliance standards
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• Work toward individual sales and performance goals while maintaining quality and compliance standards
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• Participate in ongoing coaching, training, and development
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Licensing & Background Requirements

An active health insurance license is required to work as a Medicare Sales Agent, but you do not need to be licensed when you apply. NSBA provides paid, in-house licensing training for eligible new hires and covers the cost of the pre-licensing course, licensing exam, license application, and required fingerprinting.

Unlicensed new hires are paid $17.75/hour during the licensing period. Upon entering Medicare training, the hourly rate increases to $20/hour.

Employment in this role is contingent upon successfully obtaining and maintaining the required insurance license. Candidates must also complete required background screening, and state Departments of Insurance conduct their own background review as part of the licensing process.

If you are currently or were previously contracted with insurance carriers that require a release, all required carrier releases must be obtained and provided to NSBA before your start date. Candidates are responsible for obtaining any necessary releases prior to employment.

Ready to join us?

If you're looking for a sales career where you can learn, grow, earn uncapped commissions, and genuinely help people navigate an important healthcare decision, we'd love to hear from you!

Job Type: Full-time, Non-Exempt

Work Location: In person — San Diego, CA S

ales Agent Hourly Rate: $20/hour + uncapped commission and bonus opportunities

Total Compensation Range: $65,000–$100,000 per year

Pay: $65,000.00 - $100,000.00 per year

Benefits:

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• 401(k)
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• 401(k) matching
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• Dental insurance
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• Health insurance
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• Paid time off
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• Vision insurance
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• In-Person
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