Medical Assistant/Receptionist

Job Description

Job Description

About Us Texas Healthcare Neurology is a fast-paced, growing medical practice dedicated to providing exceptional patient care. We are looking for an energetic, experienced, and highly organized Medical Assistant/Receptionist to help complete our team and bridge the gap between our administrative front office and clinical back office. Job Description As a front and back office float, you will hold a pivotal role, keeping our practice running efficiently behind the scenes while creating a welcoming, seamless experience for our patients. You are a natural leader who can motivate staff, manage compliance, and drive operational improvements. Key Responsibilities Front Office:

check-in/out, appointment scheduling, phone triage, and patient inquiries. Back Office Support:

Assist with medical assistant workflows, referrals, prior authorizations, and inventory of supplies. Compliance & Records:

Ensure strict adherence to HIPAA and OSHA regulations, managing EHR accuracy and confidentiality. Qualifications Experience:

1-2 years of progressive experience in medical office management, with hands-on experience in both front desk and clinical back-office roles. Technical Proficiency:

Strong proficiency in EHR software, MS Office/Google Workspace, and familiarity with digital healthcare tools. Leadership:

Proven ability to manage, train, and motivate a team. Communication:

Excellent verbal and written skills, with a patient-centric, empathetic approach. Education:

Medical Assistant Certification with 1 year of team leadership in health care. Bilingual in English/Spanish preferred, but not required. Experience with NextGen preferred.