Patient Payment Representative

RevOne Companies

Job Description

Description:

Make a Difference in Patient’ Lives

Do you enjoy helping people, solving problems, and providing exceptional customer service?

Complete Billing Services is seeking a Patient Payment Representative to join our growing team in Greenwood, Indiana. In this role, you'll work directly with patients to answer questions about their healthcare accounts, explain payment options, and help resolve account concerns with compassion and professionalism.

This position is ideal for individuals with customer service, call center, healthcare, banking, insurance, retail leadership, or collections experience who enjoy helping others and making a positive impact.

What you will do

Answer incoming and outgoing patient calls regarding healthcare accounts
Assist patients with payment arrangements and account resolution
Research and resolve account questions and concerns
Update patient information and account documentation
Provide a positive, professional experience on every interaction
Work collaboratively with team members to resolve issues efficiently
Maintain HIPAA compliance and patient confidentiality

Requirements:

What We are Looking for

Excellent communication and customer service skills
Ability to remain professional during difficult conversations
Strong problem-solving abilities
Basic computer skills and ability to navigate multiple systems
Detail-oriented and organized
Reliable attendance and strong work ethic
Positive attitude and willingness to learn

Why Join Complete Billing Services

? Stable Full-Time Employment

? Monday-Friday Schedule

? Paid Training

? Healthcare Industry Experience

? Opportunities for Career Advancement

? Supportive Team Environment

? Competitive Benefits Package

? Work That Makes a Difference

At Complete Billing Services, we believe great employees are the foundation of great service. We invest in our team members through training, development, and advancement opportunities.

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid Holidays
401(k)
Life Insurance
Employee Assistance Program
Career Growth Opportunities

Personal Work Relationships

The incumbent must deal with a variety of staff levels, conditions and circumstances. Routine contacts are to be expected from incoming calls, patients, management, and associates, internal and affiliate company associates. Occasionally contacts can be expected from external people (vendors, customers, professional community, government agencies, and etc.) dealing with activities of limited complexity.

Apply

Vacancy posted 19 days ago

Similar jobs that could be interesting for youBased on the Patient Payment Representative in Greenwood, IN vacancy

Patient Payment Representative
...Patient Payment Representative Patient Payment Representative is responsible for the collection of self-pay balances while providing exceptional customer service during incoming/outgoing calls and assisting with the resolution of the patients accounts. PPR will handle...
Suggested
Immediate start
Flexible hours
RevOne Companies
Greenwood, IN
2 days ago
Patient Service Representative
...Patient Service Representative Patient Service Representatives (PSRs) play a critical role in our Physician Offices. They are the first point... ...an electronic medical records system Collect patient payments; applies payments and adjustments to patient accounts...
Suggested
Local area
Day shift
Franciscan Alliance
Greenwood, IN
4 days ago
PATIENT SERVICE REPRESENTATIVE- FAMILY MEDICINE
...or more of the following activities: Greets and checks-in patients in a professional manner as evidenced by demonstrating concern... ...code(s) based upon information given by providers. Posts patient payments and balances cash drawer daily. Answers multi-line phone and...
Suggested
Work at office
Monday to Friday
Johnson Memorial Health Services
Greenwood, IN
4 days ago
Patient Service Representative Float
...Patient Service Professional When people come into a doctor's office or hospital, they need to be greeted by a competent professional... ...patient flow and update waiting patients. Collect patient payments; applies payments and adjustments to patient accounts. Balance...
Suggested
Part time
Work at office
Local area
Franciscan Alliance
Greenwood, IN
4 days ago
Patient Communication Coordinator - Greenwood, IN
$16 - $20 per hour
...eyecare practice is seeking a dedicated Patient Communication Coordinator to join its dynamic... ...and professionalism. This individual represents the practice and supports its mission to... ...Familiarity with discussing fees, payment options, or insurance basics Customer...
Suggested
Hourly pay
Full time
Eyetastic Services
Greenwood, IN
18 days ago
Assoc Patient Access Rep
...Key Responsibilities: Take care of patients' administrative needs Provide exceptional... ...for appointments Collecting patient payments Answering telephones Taking... ...CONSIDERATION! Company Description A representative and diverse workforce At Community Health...
Immediate start
1431410
Indianapolis, IN
29 days ago
Patient Access Representative-CHVH
...Patient Access Representative-CHVH Job Ref 2602924 Category Administrative & General Support Job Family Administrative / Secretarial Department Cardiac Clinic-CHVH Schedule Full-time Facility Community Physician Network Indianapolis Northside 1 Indianapolis, IN...
Full time
Work at office
Monday to Friday
Shift work
Community Health Network
Indianapolis, IN
13 hours ago
Patient Access Coordinator
...differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient... ...-in registrations Financial Transactions: Collect patient payments, including deductibles, copays, and co-insurance at the front desk...
Work at office
Local area
Hanger
Indianapolis, IN
1 day ago
PRN Patient Service Representative
...PRN Patient Services Representative At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're... ...ensuring documentation is appropriately completed, patient payment is received per insurance and works with clinic team...
Relief
Flexible hours
Day shift
Advent
Indianapolis, IN
4 days ago
Patient Care Coordinator Plastic Surgery Office
...Hamilton Facial Plastic Surgery has an excellent opportunity for a Patient Care Coordinator available within our Plastic Surgery clinic.... ...all surgeries, quoting cosmetic surgeries, obtaining payments for surgeries, and other duties. Requirements: Maintains...
Work at office
OnCall Medical Aesthetics Recruiting
Greenwood, IN
3 days ago
Patient Service Representative
...mission that truly matters. We are currently seeking a Patient Service Representative (PSR) to join our team. This role is ideal for someone... ...and obtain required documentation Collect patient co-payments and follow JPCHC's money handling procedures Assist with...
Work at office
Jane Pauley Community Health Center Inc
Indianapolis, IN
2 days ago
Patient Service Representative II
$19 per hour
...relief, support, research, and treatment to patients in need of specialized care in northern... ...history forms, consent forms and payment contract forms Receive and process cash... ...work experience as a Patient Service Representative or similar role Knowledge of medical...
Full time
Contract work
Work experience placement
Work at office
Immediate start
Shift work
AppleTree Staffing
Indianapolis, IN
2 days ago
Patient Access Rep
...Patient Access Rep I The Patient Access Rep I performs tasks related to preregistration... ...of patient liabilities of co-payments. This position works with medical staff... ...distributes information to patients or their representative, and other information required by federal...
Local area
Monday to Friday
Franciscan Alliance
Indianapolis, IN
13 hours ago
Dental Receptionist - Business Assistant
...Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working... ...and explanation of coverage Post insurance and patient payments and process accounts receivables Review treatment plan fees...
Work at office
Local area
Monday to Friday
Bartram Family Dental Care
Greenwood, IN
20 hours ago
Medical Coder
$22 - $25 per hour
...Abstract relevant data such as procedural dates, providers, and patient demographics for billing and reporting. Collaborate with... ...implemented Other duties are requested or assigned. May perform payment responsibilities. Requirements High School Diploma, 3+...
Hourly pay
Work at office
DaMar Staffing
Indianapolis, IN
2 days ago
Assoc Patient Access Rep-Spine Center-North
Assoc Patient Access Rep-Spine Center-North Community Physician Network Indianapolis Northside... ...Day Job The Associate Patient Access Representative (APAR) is the first contact for... ...This role includes check-ins, scheduling, payment collection, insurance verification, and...
Work at office
Shift work
Community Health Network Inc.
Indianapolis, IN
1 day ago
Patient Access Rep
...Revenue Cycle Patient Access Representative II (PAR) The Revenue Cycle Patient Access Representative II (PAR) performs tasks related to Pre-Registration... ...Counseling, and collections of patient liabilities of co-payments. They collect demographic and financial information...
Local area
Franciscan Alliance
Indianapolis, IN
1 day ago
Assoc Patient Access Rep-Behavioral Health
...Assoc Patient Access Rep-Behavioral Health Job Ref 2602744 Category Behavioral... ...Difference The Associate Patient Access Representative (APAR) is the first contact for... ...This role includes check-ins, scheduling, payment collection, insurance verification, and...
Part time
Work at office
Remote work
Work from home
Shift work
1 day per week
Community Health Network
Indianapolis, IN
20 hours ago
Medical Receptionist
...daily. Schedules appointments and procedures. Validates patients' insurance coverage. Responsible for making pre-op calls to... ...Secures signature and/or documentation of authorization for invoice payment if needed. Responds to requests for medical record...
Full time
Optima Dermatology
Greenwood, IN
4 days ago
Medical Administrative Assistant
...of the most critical roles in our organization—your presence, precision, and heart will directly shape the care we deliver to our patients and the rhythm of our neurosurgeons' work. We have opportunities in our Noblesville/Fishers office, our Greenwood office, and our...
Work at office
Goodman Campbell Brain and Spine
Greenwood, IN
4 days ago
Medical Receptionist - Greenwood, Indiana
$16 - $20 per hour
...Medical Receptionist to join its dynamic Patient Experience team. Serving as the first... ...embodies reliability and strong work ethics, representing the practice and supporting its mission... ...~ Familiarity with discussing fees, payment options, or insurance basics ~ Customer...
Hourly pay
Full time
Work at office
Eyetastic Services®
Greenwood, IN
2 days ago
Patient Care Representative
$18 per hour
...Patient Care Representative As a Patient Care Representative, you'll be the primary point of contact for patients, guiding them through every step of the process with clarity, empathy, and professionalism. Communicate directly with patients to explain the process...
Work at office
Cork Medical
Indianapolis, IN
20 hours ago
Associate Patient Access Rep- Community Hospital East
...Associate Patient Access Rep- Community Hospital East Job Ref 2603003 Category... ...Difference The Associate Patient Access Representative (APAR) is the first contact for... ...This role includes check-ins, scheduling, payment collection, insurance verification, and...
Full time
Work at office
Shift work
Night shift
Weekend work
Community Health Network
Indianapolis, IN
2 days ago
Lead Patient Access Rep
...Lead Patient Access Representative The Lead Patient Access Representative is responsible for coordinating the Patient Access functions with the... ...further explanation/education on the patient cost share, payment plans, and Charity options. Qualifications ~ Required...
Local area
Weekend work
Franciscan Alliance
Indianapolis, IN
2 days ago
Patient Service Representative I
...Assistant This is a full-time position, days and hours of work are Monday-Friday 8 a.m.-5p.m. Nonexempt Responsible for greeting patients, providing and updating information, communicating with departments, and appointment scheduling. Reports to Office Manager and/...
Full time
Work at office
Monday to Friday
JWM Neurology
Indianapolis, IN
2 days ago
Patient Transition Coordinator
...Patient Transition Coordinator Ascension at Home together with Compassus Monday - Friday, 8AM - 5PM with weekend rotation every 8-10 weeks. Must be local to Indianapolis program. The Patient Transition Coordinator supports seamless care transitions by coordinating...
Local area
Monday to Friday
Flexible hours
Weekend work
Compassus
Indianapolis, IN
3 days ago
Part Time Patient Customer Service Representative
$15.5 - $23.21 per hour
...Customer Service Representative Location: Ascension St. Vincent Heart Center Shift Hours: Part Time, PRN as needed R1 is the leading... ...provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health...
Hourly pay
Part time
Casual work
Relief
Local area
Shift work
R1 RCM
Indianapolis, IN
20 hours ago
Patient Experience Coordinator (Indy North)
$17 per hour
...Patient Experience Coordinator (Indy North) Full-time Company Description TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales...
Full time
Temporary work
Local area
Flexible hours
Weekend work
Day shift
Chiro One Wellness Centers
Indianapolis, IN
2 days ago
Patient Service Representative
Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation...
Contract work
For contractors
Remote work
Weekend work
Afternoon shift
ZOLL Medical
Indianapolis, IN
5 days ago
Clinical Appeals Reviewer (Licensed Healthcare Professional)
...and ensures that all appeal issues raised by the beneficiary/patient, representative, and provider/supplier have been addressed. Provides a... ...knowledge of the Medicare program, including coverage and payment rules. Experience with Medicare regulations, claims processing...
Full time
Contract work
Part time
For contractors
Work at office
Local area
Remote work
Night shift
St. George Tanaq Corporation
Indianapolis, IN
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Patient Payment Representative. Be the first to apply!