Import Operations Coordinator

Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With more than 285 offices and 4,800 employees globally, Savino Del Bene is one of the leading logistics companies that offers import, export, customs brokerage services, and warehousing third-party solutions servicing several Vertical Markets. We are looking for a dynamic individual with a passion for logistics, operations and service; someone who can build relationships and has strong communication and operational skills. You will be responsible for supporting the operations side of this branch. This is a great opportunity that will challenge you in all the right ways. Essential Duties and Responsibilities Receive, review, and process import documentation for accounts. Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner. Work with Brokerage or CFS to coordinate and monitor the release of goods from the carrier, Customs, or other governmental agency examinations that may be required. Obtain and create quotes for shipments and source best method of transportation. Communication with overseas agents to ensure proper pre-alerts and documentation. Obtain and create quotes for shipments and source best method of transportation. Continue to explore different options to reduce cost, and increase revenues. Track and trace shipment and provide updates to clients and sales. Uphold a strong and professional relationship with airlines, transportation agencies and sales. Demonstrate an emphasis on customer satisfaction per company policy. Maintain shipment files and ensure billing is completed within a timely fashion. Assisting as backup for alternate accounts. Perform other duties as assigned. Must be able to work at the branch; this is not a remote role Must be able to perform all essential job functions with or without accommodations Preferred Qualifications High School Diploma or GED required. Prior experience is not required as training in all aspects of international logistics will be provided Knowledge on incoterms Demonstrates excellent written and verbal communication skills; along with math skills for dimension conversions Intermediate to Advanced PC skills - MS Office Highly organized Professional and courteous demeanor. Displays a flexible and open-minded willingness to adapt to new environments and be a team player. Physical Requirements Ability to remain in a stationary position (sitting or standing) for extended periods while performing computer-based work. Ability to frequently use a computer, keyboard, mouse, telephone, and other standard office equipment throughout the workday. Ability to communicate effectively with customers, vendors, carriers, and team members via telephone, email, and in person. #J-18808-Ljbffr