Assistant Business Office Manager (ABOM)

Job Description

Job Description

Are you searching for more than just a workplace? At Willow Branch, you’ll discover purpose, connection, and the chance to build a meaningful career while making a difference every day. We are currently looking for a motivated, compassionate, and detail-oriented Assistant Business Office Manager to join our growing team.

At Willow Branch, your role goes beyond administrative tasks — your work helps support the comfort, care, and well-being of every resident we serve.

We believe our employees are the heart of our community, and we are committed to creating an environment where team members feel valued, respected, and empowered to grow. When you join Willow Branch, you become part of a supportive, mission-driven team that recognizes hard work, encourages professional development, and celebrates the impact you make each day.

Essential Duties & Responsibilities:

• Assist in management duties including but not limited to hiring, training and developing, coaching and counseling, and terminating department staff, as deemed necessary.

• May perform or assist with the performance of payroll input and hours calculation, answer telephones, ancillary input, receipt of resident account deposits and payments, and typing.

• Work with or support the Business Office Manager and consultants in planning all aspects of Business Office functions to include interface with all other disciplines and departments.

• May assist the Business Office Manager in monitoring the day-to-day operation of the Business Office to establish priorities and manage records, budgets, or supplies.

• Fill in as Business Office Manager as needed with limited or full authority, as needed.

• Support and assist the Business Office Manager with State, Federal, and Company standards, including alerting management to potential non-compliance issues and the preparation of correction plans.

• Make bank deposits, as requested.

• Assist with end-of-month packet procedures such as cash receipts including Resident Accounts, bank reconciliation, preparation of Resident Trust Fund Accounts for closing, and allocation of interest to the proper accounts.

• Maintain accuracy and efficiency in all work performed.

• Prepare disbursement checks for payment of expenditures approved by the Administrator.

• Other special projects and duties, as assigned.

Job Requirements:

• High school diploma or GED required or equivalent related work experience.

• Minimum of one (1) year management/supervisory experience preferred.

• Effective verbal and written English communication skills.

• Demonstrated intermediate to advanced skills in Microsoft Word, Excel, PowerPoint and Outlook, Internet, and Intranet navigation.

• Highest level of professionalism with the ability to maintain confidentiality.

• Strong analytical and problem-solving skills.

• Excellent Customer Service, personal and over-the-phone

EQUAL OPPORTUNITY EMPLOYER

The Facility is an equal-opportunity employer. The Facility does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Facility will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. A key part of this policy is to provide equal employment opportunity regarding all terms and conditions of employment and in all aspects of a person's relationship with the Facility including recruitment, hiring, promotions, upgrading positions, conditions of employment, compensation, training, benefits, transfers, discipline, and termination of employment.