Field Support Specialist (On-Call)

About the Role We are seeking a flexible, supplemental income provider for the role of On‑Call Office Services Specialist (Floating) in Orlando, Florida. The position focuses on administrative support, mail & shipping, office hospitality, and client service. Responsibilities Mail & Shipping Support: process and sort inbound/outbound mail and packages while maintaining accurate chain‑of‑custody and shipping procedures. Print & Reprographics Assistance: support copy/print production, scanning, imaging, and binding services while ensuring equipment is stocked and functioning. Office & Facility Support: maintain organized office spaces, restock supplies, support meeting room setups, and assist with light maintenance tasks. Front Desk & Guest Services: welcome visitors, manage calls and visitor logs, and provide a professional concierge‑style experience for clients and guests. Administrative & Client Support: provide general administrative assistance while delivering exceptional customer service and building strong professional relationships. Qualifications Strong communication and customer service skills, interacting professionally with clients, guests, and team members. Proficiency in MS Office and office technology, including working knowledge of MFD equipment. Highly organized and able to multitask, manage time effectively, and handle multiple responsibilities in a fast‑paced environment. Ability to work independently and follow shipping/receiving procedures, proactively seeking additional tasks during downtime. High school diploma (or equivalent). 6+ months of work experience preferred. Physical Demands Approximately 50% of the time this position requires the following: Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lb individually and 50 lb with assistance. Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery. Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness. Travel Travel is an essential part of the field services specialist role; must have access to a reliable means of transportation. Assignments can include traveling from one SPS site to another within the region. Travel distance predominantly within a 25‑mile radius. Other Duties This job description is not exhaustive; duties, responsibilities, and activities may change at any time. Benefits Career growth opportunities. Learning & development support. Recognition programs. Medical, dental, vision, HCFSA, DCFSA, HSA, commuter transit and parking, supplemental life insurance, accident insurance, critical illness, hospital indemnity, legal program, identity theft protection, pet discounts, pet insurance, group home and auto insurance, EAP, short‑term disability, life insurance, education discounts, 401(k) with matching, entertainment discounts, and paid time off. About SPS SPS is an award‑winning employer of choice offering outsourcing solutions through intelligent automation in more than 22 countries. In North America, services include mailroom management, office services such as reception and lobby concierge, conference room management, and document processing. Our clients are in sectors such as banking, insurance, legal, higher education, advertising, and other professional services, including many Fortune 500 companies. Equal Employment Opportunity SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation, and any other status protected by applicable law. Accommodations SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance, request an accommodation at any time. #J-18808-Ljbffr Sps-Global-6