Help Desk Specialist
Acro
The contractor will provide frontline technical support for corporate infrastructure and enterprise applications, handling incident and service request resolution, hardware/software installation and troubleshooting, audio/visual and conferencing support, onboarding/offboarding support, asset inventory, vendor coordination, and documentation. The environment is an on-site, region-based support role across corporate offices and distribution centers. Three must-have technical skill sets are: (1) Windows desktop configuration, deployment, and troubleshooting, (2) PC hardware installation, configuration, and repair, and (3) desktop/peripheral troubleshooting, including support for mobile devices and Microsoft Office applications. The role requires 5+ years of hands-on experience supporting enterprise IT environments. Specific experience sought includes ITSM/ticketing environments, enterprise desktop and hardware support, organizational skills, mobile device support, audio/visual support, and experience supporting distribution center or warehouse environments. #J-18808-Ljbffr
Vacancy posted 20 hours ago
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