Retail - Program Manager V

3 weeks ago — Be among the first 25 applicants Position: Retail - Program Manager V Location: Cupertino, California Duration: Contract Job ID: 172276 Job Overview The Planning Manager will support the global sequencing, prioritization, and capacity planning processes for Retail Stores. This role involves synthesizing inputs from multiple global business partners, creating a cohesive quarterly and annual plan of record, and assessing capacity implications for field teams. The ideal candidate is a structured thinker, exceptional communicator, and experienced planner who thrives in ambiguity and can translate complex initiatives into actionable business plans. Responsibilities Support the intake of quarterly global programs, projects, and initiatives impacting Retail Stores. Build and maintain a single, integrated Stores Plan of Record that aligns initiatives across global partners. Support annual and quarterly planning cycles, aligning resources, timelines, and priorities across all regions. Act as a liaison between Global Retail Support teams, field partners, and cross‑functional stakeholders. Facilitate ongoing communication, reports, business updates, and alignment sessions with global business partners. Ensure transparency and visibility of initiative sequencing, dependencies, and milestones. Identify and analyze trends across programs to drive data‑informed prioritization. Provide executive‑ready summaries, dashboards, and reports to support strategic decision‑making. Anticipate and resolve conflicts, manage dependencies, and mitigate risks to delivery timelines. Qualifications Deep understanding of the retail industry, store operations, and omnichannel commerce trends. Strong business acumen and ability to understand all aspects of retail store execution (e.g., people, customer experience, training, merchandising, operations). Experience in strategic planning, program management, or retail business operations. Proven ability to lead cross‑functional collaboration without direct authority. Exceptional influencer who connects dots between teams, builds alignment, and drives results. Strong ability to synthesize complex information, identify key insights, and distinguish signal from noise. Excellent communicator who can present complex plans simply and persuasively. Builds strong networks across functions, geographies, and organizational levels. Preferred Qualifications 8+ years of experience in retail business planning, operations, or program management (global experience preferred). Experience working in a large matrixed organization, ideally within technology or premium retail. Proficiency with planning tools and dashboards (e.g., Excel, Keynote, Numbers, Smartsheet, or equivalent). Experience with data visualization and capacity modeling is a plus. About PTR Global PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit Privacy Notice At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $105‑$110 Contact For questions or to report concerns, call View phone number on click.appcast.io or email View email address on click.appcast.io. Seniority level: Mid‑Senior level Employment type: Contract Job function: Project Management and Information Technology Industries: IT Services and IT Consulting #J-18808-Ljbffr PTR Global