IP Customer Program Manager

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.We are seeking a driven and passionate IP Customer Program Manager (within the Product Group) to join our team, highly skilled in project and customer relationship management as well as executive communication. Experience with Compute IP products with a background in Arm, RISC-V, x86, AI accelerator, subsystem IPs, or GPU IPs from a customer focused perspective is preferred. As an IP Customer Program Manager, you will be responsible for aligning the strategy and development of the customer journey with our IP products. Your role will involve collaborating with cross-functional teams, including Technical Program Management, Engineering, Architecture, Product Management, and Sales, to ensure the delivery of world-class Accelerated Compute IP solutions that meet customer requirements and drive business growthThis role is hybrid, based out of Austin, TX, Fort Collins, CO, Santa Clara, CA or Toronto, ON.We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.Who You AreYou have a bachelor’s or master’s degree in Business, Computer Science, Electrical Engineering, or a related field, or equivalent relevant experience.You bring five or more years of customer program management experience, ideally supporting IP products or semiconductor technologies.You have experience in CPU, SoC, or silicon development as an engineer, technical lead, or program manager, and can engage comfortably with technical teams.You can translate technical details into clear status, dependencies, trade-offs, and executive-ready updates; you’re organized, proactive, and follow open items through to resolution.You understand the semiconductor and compute IP landscape. Experience with Arm, RISC-V, x86, AI accelerator, subsystem, or GPU IP—and AI inference or training technologies—is preferred. You’re familiar with tools such as Jira, Asana, Smartsheet, or Confluence.What We NeedOwn day-to-day coordination and communication between customers and IP Product and Engineering teams.Align product milestones, deliverables, and customer engagement plans with product strategy and the signed statement of work.Coordinate architects, design teams, software engineers, product managers, and other stakeholders to deliver agreed actions and commitments.Establish and maintain program plans, goals, tracking processes, and customer service-level agreements, including turnaround times and escalation paths.Lead program reviews, communicate status and risks to senior leaders and stakeholders, identify improvement areas, and drive corrective actions. Use AI tools where they can improve program processes.What You Will LearnDeepen your understanding of accelerated compute IP products and the customer needs that shape their development.Build experience connecting customer requirements with product strategy and complex hardware and software delivery.Strengthen your customer program leadership and executive communication across a range of technical and business stakeholders.Explore practical ways to apply AI tooling to program coordination and processes.Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made.Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.This offer of employment is contingent upon the applicant being eligible to access U.S. export-controlled technology. Due to U.S. export laws, including those codified in the U.S. Export Administration Regulations (EAR), the Company is required to ensure compliance with these laws when transferring technology to nationals of certain countries (such as EAR Country Groups D:1, E1, and E2). These requirements apply to persons located in the U.S. and all countries outside the U.S. As the position offered will have direct and/or indirect access to information, systems, or technologies subject to these laws, the offer may be contingent upon your citizenship/permanent residency status or ability to obtain prior license approval from the U.S. Commerce Department or applicable federal agency. If employment is not possible due to U.S. export laws, any offer of employment will be rescinded.