Healthcare SaaS Support Analyst - Fast-Response Triage
lths-main
Long Tail Health Solutions Inc. is seeking a Product Support Analyst to manage front-line tickets for AppealAssist and CareAssist. You will triage, resolve, and escalate issues quickly while documenting steps for consistency and future reference. You will work with the Director of Product Support to expand the support function, maintain ticket records, and contribute to a growing knowledge base to improve customer outcomes in healthcare SaaS. #J-18808-Ljbffr lths-main
Vacancy posted 2 days ago
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