Title Specialist

Summary/Objective Title Specialists handle information regarding motor vehicle registration and process legal and other state-required documents. The employee processes incoming and outbound titles in an efficient and accurate manner, is administratively adept, organized in handling files and maintaining documents, and ensures company policies, procedures, and state or federal laws are followed at all times. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintain and develop knowledge of State laws and regulations as related to vehicle tag and title practices Verify accuracy of title and lien documents received (Vehicle Identification Number, Registered Owner Name(s), Lien Holder Name/Address, Vehicle Description, and Odometer Reading) Enter alphabetic, numeric, or symbolic data from source documents into computer, using keyboard or scanner, and follow format displayed on screen Process data into our system and onto state agency forms for processing a repossession title Research and respond to title questions, problems, or errors Maintain a professional appearance and maintain all working area conditions and equipment to ensure they are within standards for cleanliness, proper maintenance and safety Share ideas and best practices to drive efficiencies Prioritize work and meet deadlines Be knowledgeable with Word, Excel, Adobe Reader and other Microsoft Products Other duties as assigned Qualifications High School Diploma or GED Previous experience at a car dealership, auction, or title agency is preferred Adept at navigating various computer applications Strong work ethic and willingness to learn Ability to work independently and in a team environment Strong customer service and communication skills, both written and verbal Proven ability to multi‑task Strong attention to detail Ability to deal tactfully with the public and co‑workers Must be able to perform basic mathematical computations Supervisory Responsibility This position has no supervisory responsibilities. Work Environment and Physical Demands This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Position Type/Expected Hours of Work This is a full‑time position. Days and hours of work are Monday through Friday 8 a.m. to 5 p.m. or 12 p.m. to 9 p.m. with occasional weekends. Travel No travel is expected for this position. #J-18808-Ljbffr