Field Service Engineer - SMT Automation Specialist (Austin)

Job Details Job Title: Field Service Engineer Client: Japanese Manufacturing Industry Working Location: Austin, TX Working style: On-site Employment Type: Full-time / Non-exempt Salary: $65-80K Position Overview The Field Service Engineer is responsible for the installation, maintenance, troubleshooting, and process optimization of Fuji Surface Mount Technology (SMT) automation equipment. This role requires a highly motivated individual with strong technical aptitude who can deliver exceptional service to customers while representing company with professionalism and expertise. What will you do Equipment Installation & Commissioning Perform on-site installation, configuration, and startup of Fuji SMT automationsystems across North America. Execute system retrofits, upgrades, and custom equipment modifications. Technical Support & Troubleshooting Diagnose and resolve complex mechanical, electrical, software, and process- related issues. Provide advanced technical support both onsite and remotely, ensuring minimal customer downtime. Collaborate with Fuji’s technical teams to elevate and resolve advanced engineering issues. Customer Training & Support Deliver structured operator and maintenance training for customer personnel. Advise customers on best practices for process optimization, preventive maintenance, and system efficiency. Documentation & Reporting Collect and analyze technical data for troubleshooting, reliability tracking, and process improvement. Prepare clear, detailed service reports, documentation, and feedback to customers and Fuji management. Collaboration & Communication Serve as a technical liaison between customers and Fuji engineering departments.o Communicate effectively with both technical and non-technical stakeholders. Required Qualifications & Skills Education & Experience Bachelor of Science in Engineering (Mechanical, Electrical, or related field) preferred. Experience with Fuji SMT equipment strongly preferred; other SMT/automation equipment experience considered. Strong background in mechanical and electrical diagnostics, repair, and preventive maintenance. Technical Skills Proficiency with interpreting electrical schematics, mechanical drawings, and mechatronic system diagrams. Solid understanding of Windows-based operating systems, software installation, and system configuration. Familiarity with networking concepts and modern computing applications. Soft Skills Strong problem-solving abilities with a customer-first mindset. Ability to work independently with minimal supervision while thriving in a team environment. Excellent communication and interpersonal skills. Flexibility to travel ex #J-18808-Ljbffr Payfuture Technologies