Banquet Captain - Hotel del Coronado, A Curio Collection by Hilton

Banquet Captain

The iconic Hotel del Coronado is looking for a Banquet Captain to join the Banquet team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever.

The quintessential al fresco dining experience with spectacular ocean views, Veranda is a journey of familiarity rediscovered. The menu of exceptionally prepared American favorites is inspired by The Del's Southern California roots, elevating clean, fresh flavors and regional produce, while classic cocktails and a California-forward wine list provide the finishing touch.

Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms (to include cottages and villas), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, food truck, marketplace, ice cream shop, and in-room dining.

Classification: Full-Time

Shift: Various must be available weekdays, weekends, and holidays.

Pay Rate: The hourly rate for this role is $18.50 plus commission

As a Banquet Captain, you would be responsible for overseeing the pre-event, event and post event activities of all food and beverage, Team Members and guests during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Supervise food and beverage service throughout banquet functions to ensure quality service and product quality.
• Supervise and manage all staff associated with the particular event/function.
• Assist with the planning, organizing and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
• Greet and welcome client representative and guests, responding to requests in a timely, friendly and efficient manner.
• Participate in and lead department meetings.
• Process banquet checks accurately and efficiently for payment.
• Ensure guest satisfaction throughout the meal service.
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations.
• Supervising Staff: Directing and motivating banquet staff to ensure efficient service and adherence to service standards, company policies and compliance regulations.
• Event Coordination: Collaborating with other departments (culinary, event planning) to ensure seamless event execution.
• Setup and Breakdown: Overseeing the proper setup and breakdown of banquet rooms, including furniture, equipment, and table settings.
• Guest Interaction: Greet guests, assist with seating, and ensure guest satisfaction.
• Service Supervision: Monitoring servers and ensuring proper service standards are followed.
• Inventory and Supplies: Managing banquet supplies and ensuring sufficient inventory.
• Quality Control: Inspecting the cleanliness and presentation of all banquet areas, equipment, china and Team Member Dress Code.
• Problem Solving: Addressing any issues or requests that arise during the event.
• Communication: Communicating with guests, staff, and other departments to ensure smooth operations.
• Training and Development: Assisting in training new staff and providing ongoing coaching and guidance.
• Safety and Security: Ensuring all safety and security procedures are followed.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment.