Office Concierge

Eastridge Workforce Solutions is committed to connecting skilled professionals with meaningful career opportunities. We are seeking a Workplace Services Concierge to support our client's team.

Created/Revised Date: September 16, 2026

Anticipated Closing Date: September 30, 2027

Job Title: Workplace Services Concierge

Location: Boston, MA 02111

Salary Pay Range and Other Compensation: $ 25.00- $25.00/hour

Employment Type: Full-Time | Temporary Hire

FLSA Status: Non-Exempt

Schedule: Onsite, M-F, 5 days per week

About the Role:

As a member of the Global Real Estate and Workplace Services team, the Workplace Services Concierge must have a passion for hospitality and customer service, ensuring every in-office experience is functional, productive, and memorable for our fellow employees and visitors alike. The individual must maintain a continuous focus on delivering world class service, with a hospitality-first mindset infused within every interaction. The individual must have the ability to work independently and adhere to pivotal business and operational timelines and service deliverables.

Essential Duties and Responsibilities:

* Serve as the main point of contact for visitors, greeting and welcoming guests to the site, directing them appropriately and notifying company employees of the visitor arrival

* Call Management / Switchboard: Answering, screening and forwarding calls to appropriate departments and/or staff

* Assist in the execution of all in-office workplace service events and/or employee activities, partnering with the broader workplace services team to ensure experiences are timely and equitable for all

* Assist with company local events and meetings (onsite/offsite conference room reservations, catering, decor, coordination, etc.)

* Assist with pre-event coordination and planning, room/space set-up, and post-event reset of physical spaces including training and conference rooms

* Support new-hire and onboarding process including workspace preparation, arrival and access credentials, and site familiarization

* Maintain security by following approved procedures, in partnership with Global Physical Security

* Maintain safe and clutter-free reception area, serving as the first impression moment for arrivals to the offices

* Serve as the local subject matter expert for visiting staff as it relates to hotels, restaurants, team building activities, and general area knowledge

* Respond to all workplace inquiries, assesses needs or issues, and takes the necessary corrective action. Follow-up with proper leadership escalation or documentation where necessary

* Procure office supplies and maintain accurate inventory levels; including but not limited to snacks/supplies for break area, copy center, shipping/courier supplies

* Receive, sort and forward incoming mail. Maintain and route publications

* Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.)

* Office administration tasks as necessary (vendor setup, purchase orders, invoice processing, etc.)

* Report to the office M-F, 5 days per week. No remote or hybrid workstyle is available for this role

Qualifications:

* Minimum of 2 years professional experience

* Office Services, Concierge, or Reception related experience preferred. Previous hotel/hospitality front-of-house experience is also welcome

* Exceptional written and verbal communication skills, including the ability to communicate with all levels of staff, clients, and external professionals

* Experience interacting with people at all levels, including senior management

* Basic understanding of local building and fire codes, Fire Life Safety plans, and Environmental Health and Safety standards is welcome

* Demonstrated ability to work independently and prioritize multiple tasks

* Flexibility to perform job tasks outside of job description when necessary

* High level of integrity and ethics, with the ability to maintain confidentiality

* Strong working knowledge of Microsoft Office and Google Suite products

Benefits: Medical, Dental, Vision, Disability, 401k and much more

Disclaimer: The compensation and benefits information in this posting represent a good faith and reasonable estimate of what it might pay for this position. This information may be modified at any time, subject to applicable law.

Equal Opportunity Employer:

Eastridge Workforce Solutions is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity, and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Eastridge Workforce Solutions also prohibits harassment or retaliation of applicants or employees based on any of these protected categories. It is our policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Massachusetts Candidates:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Privacy:

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