Senior Business Analyst/Scrum Master

Role Description

As a Business Analyst/Scrum Master, you will lead the collection, capture, and management of mission user needs from prioritization, concept development, and feature writing to support development and deployment. You will provide expertise in:

• Business process and system analysis
• Design, improvement, and implementation efforts
• Translating business process needs into technical requirements
• Change management and training support
• Organizational and strategic planning for various technical and functional environments
• Configuration Management, Strategic Planning, Knowledge Management, Business Analysis, and Technical Analysis

Responsibilities

• Envision, develop, and create requirements to improve tools to streamline processes and gain efficiencies.
• Apply different techniques to facilitate meetings and workshops, creating a shared understanding with stakeholders.
• Collaborate with stakeholders and product teams to decompose large epics into features and user stories.
• Facilitate Increment and planning sessions with clients and team members.
• Assist business analysts, team leads, clients, and other team members in using JIRA as an Agile Lifecycle Management Tool.
• Handle administrative functions in Salesforce applications, including maintenance of user accounts and setting up workflows.
• Keep up-to-date on new Salesforce features and assess internal implementation.
• Provide guidance in the usage of JIRA for reporting work progress.
• Use excellent communication skills to explain technical concepts to non-technical stakeholders.

Qualifications

• Bachelor's Degree and 4+ years of experience as a business analyst for the federal government.
• Functional knowledge of Salesforce.com data structure.
• Eligible to obtain and maintain a government security clearance.
• Able to work independently in a fast-paced environment with tight deadlines.
• Excellent interpersonal and communication skills, both verbal and written.
• Ability to produce high-quality technical documentation and analysis.
• Initiative to recommend process improvements and demonstrate creative thinking.
• Knowledge and experience with Agile and DevSecOps methodologies.
• Sharp analytical, problem-solving, and decision-making skills.
• 4+ years of experience with Scrum/Kanban Methodologies.
• 4+ years of experience serving as the Product Owner or Scrum Master.
• Ability to help teams write user stories/epics and identify dependencies.

Preferred

• Certified Scrum Master certification is preferred.
• SAFe Certifications.