Information Technology Specialist

Summary Positions and grade levels aimed at insourcing critical skills. Roles may include real‑time mission operations in the Mission Control Center, mission systems development, testing and integration, training and simulation, analysis, and other mission support functions essential to human spaceflight. Duties Monitors system performance, identifies issues, and coordinates across teams for timely resolutions to ensure safe and reliable mission or training operations. Analyzes complex operational data and defines requirements to refine procedures, tools, or system configurations for mission readiness. Oversees development of technical documentation, procedures, and defines training materials to support operational teams. Leads a team to troubleshoot complex technical issues and clearly communicates the issues, impacts, and recommendations. Sets strategy for new technologies or system updates to determine operational impacts and recommends implementation strategies. Provides senior technical leadership and troubleshoots reported issues to maintain continuity of mission or training activities. Requirements U.S. citizens, nationals, or those who owe allegiance to the U.S. are eligible. One‑year probationary period may be required, as determined by Title 5 of the Code of Federal Regulations, Part 11. Applicants must meet all qualifications requirements by the closing date of this announcement. Financial disclosure, drug testing, and travel requirements, if applicable, will be determined by duty location/Directorate/Division/Branch requirements. Position subject to pre‑employment background investigation or higher‑level clearance; details depend on duty location/Directorate/Division/Branch requirements. Qualifications Specialized experience equivalent to GS‑09: supporting system monitoring, operational issue resolution, data analysis, and technical guidance. Ph.D. degree with a major in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management, or a major providing at least 24 semester hours in these fields. GS‑10: one year of specialized experience equivalent to GS‑08. GS‑11: one year of specialized experience equivalent to GS‑09. GS‑12: one year of specialized experience equivalent to GS‑10. GS‑13: one year of specialized experience equivalent to GS‑11, including leading development, integration, advanced analysis, or providing technical leadership for cross‑disciplinary teams. IT‑related experience demonstrating the following competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. Education Basic requirement: a U.S. accredited degree or a foreign degree evaluated by a private organization as equivalent to a U.S. accredited degree. #J-18808-Ljbffr NASA - National Aeronautics and Space Administration