Part Time Customer Service Associate I

Customer Service Associate (Part-Time) Location: Bristol, Rhode Island Start Your Career in Banking Are you passionate about helping people and delivering great customer service? At BayCoast Bank, we're looking for a Customer Service Associate who enjoys working with customers, solving problems, and being part of a collaborative team. In this role, you'll be on the front line of our branch, creating positive customer experiences while building valuable skills for a long-term career in banking. What You'll Do Customer Service & Engagement: Serve as the face of the bank, delivering friendly and professional service Handle customer inquiries and resolve issues efficiently Build relationships and identify customer needs Sales & Relationship Development: Recommend banking products and services Identify referral opportunities Support branch service goals Transactions & Operations: Process customer transactions accurately and efficiently Balance cash and maintain transaction accuracy Assist with ATM, night deposit, and safe deposit functions Teamwork & Growth: Participate in team initiatives and training programs Support other departments as needed Contribute to a positive team environment What You Bring - Customer service or cash handling experience - Strong communication and interpersonal skills - Attention to detail and accuracy - Positive attitude and willingness to learn - Ability to handle multiple tasks in a fast-paced environment - Bilingual: Portuguese/Spanish a plus but not required Why Join BayCoast Bank We are committed to making a meaningful difference for our customers, employees, and community. Our core values: Take pride in what you do Believe your work matters Care about people Maintain a positive attitude Employee Benefits - Health, dental, and vision insurance - 401(k) with company match - Paid time off and holidays - Professional development opportunities - Educational assistance - Tuition assistance - Defined Benefit Pension Plan - Employee banking perks - Career advancement opportunities Work Environment & Requirements - Ability to lift up to 50 lbs - May require evenings and weekends - Reliable transportation may be required