Case Manager - Engagement

Job Description

Job Description

Salary:

EOE Statement

At HOPE, we embrace and encourage our employees differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language,nationalorigin,physical andmentalability,politicalaffiliation,race, religion,sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer.

Overview

HOPE Community Services, Inc. is a leading outpatient treatment provider in south Oklahoma City.
We provide compassionate trauma informed care to individuals whose lives have been impactedby mental health and substance use disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve.

We are seeking a dedicated Case Manager to join our Engagement team. In this role, you will support individuals in accessing services, gaining independence, andremainingstable in their community. Ifyou'repassionate about making a difference in the lives of those facing mental health or co-occurring challengesand thrive in a fast-paced, team-driven environmentthis opportunity may be a great fit for you!

About the Position

As a Case Manager,youllprovide direct services to individuals needing regular support tomaintaincommunity living. You will coordinate care,assistwith independent living skills, and connect clients with vital resources like housing, benefits, and healthcare. Your work will include in-office and community-based engagement, building trust withclientsand helping them move toward long-term recovery and self-sufficiency.

Case Managers play a key role in the early engagement process, ensuring new clients receive at least four services within their first45 days.Youllsupport clients in setting personal goals, securing basic needs, and navigating the behavioral healthsystemallwhile documenting services thoroughly and on time.

About the Program

TheEngagementteam within our Access and Intake Programhelpsindividuals experiencing behavioral health or co-occurring needsbegintheir recovery journey. Thisteam builds relationships with new or re-engaging clients and supports them in stabilizing their lives. TheAccess and Intake Program creates a welcoming and recovery-focused environment that emphasizes rapid connection to care, advocacy, and coordination of services.Staff provide skill-building, resource linkage, and trauma-informed support to promote independence and reduce barriers to treatment.

Requirements

• Bachelors degree in psychology, social work, or related behavioral health field

• Must obtain and maintain DMHSAS Case Management certification

• Reliable Transportation

Skills

• Ability to build rapport andmaintainpositive relationships with clients, employers, and colleagues.

• Strong verbal and written communication skills to effectively interact with a diverse range of individuals.

• Empathy and Compassion

• Must be efficient in managing multiple tasks,maintainingaccuraterecords, and meeting deadlines.