IT Support Technician
IMAGE TECH GROUP LLC
Job DescriptionJob DescriptionThis role supports Image Tech clients through Level 1–2 helpdesk and field service work. Somesupport is remote, onsite visits are essential when hands-on troubleshooting is required.ResponsibilitiesProvide Level 1–2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches,and user issuesSupport Microsoft 365, Windows OS, and basic Active Directory tasksTroubleshoot networking and connectivity issuesPerform onsite service calls when necessaryAccurately document all work in the ticketing systemDeliver a consistent, professional client experienceRequirements2–5+ years of IT support experiencePrior onsite/field IT experienceStrong customer service and communication skillsAbility to manage tickets independentlyValid driver’s license\nCompany DescriptionImage Tech is a trusted managed IT and business technology provider. As our client base continues to grow, we are expanding our technical team with dependable, service-minded IT professionals. Strong culture built on trust, integrity, accountability and relationships.Company DescriptionImage Tech is a trusted managed IT and business technology provider. As our client base continues to grow, we are expanding our technical team with dependable, service-minded IT professionals. Strong culture built on trust, integrity, accountability and relationships.
Vacancy posted 1 day ago
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