Patient Service Representative
Greater Baden Medical Services, Inc.
Job Description
Job Description
Job Summary:
Responsible for greeting patients, and performs a variety of clerical tasks including patient registration, and payment processing.
Essential Functions:
- Greets patients, family members, and visitors determining services and/or other needs that are required.
- Monitors waiting area to insure that patients and family members’ needs are addressed and that the area is tidy.
- Assists new patients in the completion of their registration information. Opens medical records for new patients including appropriate consent and clinical forms.
- Reviews with patient their insurance coverage or eligibility for other programs including sliding scale fee.
- Establishes a separate file for patients applying for sliding scale fee. Reviews documentation presented by patients determining that it meets the established criteria.
- Collects and processes patient demographic, financial, diagnoses and procedure code information with accuracy.
- Review third party coverage and payment arrangements available with patients. Inputs incoming payments and other data into system.
- Notifies the Medical Assistant that the patient has arrived and/or when new patients are ready for patient care services, dental or mental health services.
- Inputs payments from third party payors or other sources of data entry as needed.
- Reviews current visit charges and outstanding balances with the responsible party and arranges required payments. Inputs payments and prints receipt. Schedules return appointments.
Vacancy posted 6 days ago
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