Cloud Reliability & Incident Manager (Tier 3)
$101.5k - $169.1kCox Communications
Cox Communications is hiring a Manager for their Cloud Support organization in Raleigh, North Carolina. You will oversee customer care teams and evolve Tier 3 support into a reliability and operational engineering organization. Candidates should possess strong leadership and operational skills to ensure customer satisfaction and enhance the cloud solutions experience. Minimum qualifications include a Bachelor's degree and 6 years of related experience, with at least a year in a management role. The compensation ranges from $101,500 to $169,100 per year, depending on various factors. #J-18808-Ljbffr
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Cloud Reliability & Incident Manager (Tier 3) in Raleigh, NC vacancy
- Cox Enterprises is seeking a Manager for their Cloud Support organization in Raleigh, NC. This role involves... ...overseeing existing customer care teams, evolving Tier 3 support into a reliability engineering function, and managing incident responses effectively. The ideal candidate...CloudFlexible hours
- ...This position enhances the operational reliability, resilience, and stability of... ...enterprise IT services through effective Major Incident Management practices. The role is responsible for... ...of infrastructure, applications, cloud platforms and networking concepts Excellent...CloudRemote work
First Citizens Bank
Raleigh, NC4 days ago $126k - $248k
...that underpins all of MongoDB's cloud products. You will drive... ...execution, strengthen production reliability practices, and coordinate... ...with SRE engineers and leaders. Manage dependencies across platform... ...operationalize SLOs/SLIs, and use incident data, metrics, and capacity...CloudLocal areaRemote workWorldwideFlexible hoursMongoDB
Raleigh, NC2 days ago- ...Consultancy Services Limited is seeking a professional to manage and oversee production support and operational activities... ...North Carolina. This role includes coordinating critical incidents, supporting cloud migration and modernization initiatives, and improving monitoring...Cloud
Tata Consultancy Services
Raleigh, NC4 days ago $78.4k - $116.2k
...Position Overview The Capacity Manager establishes and operates... ..., and application tiers, analyzes trends, and... ...consolidation, virtualization, and cloud elasticity to balance... ...management with incident, problem, and change processes... ...relevant experience. 3–5 years of experience...CloudContract workWork at officeASM Research, An Accenture Federal Services Company
Raleigh, NC4 days ago- ...The Incident Manager, Senior leads major incident response activities across complex enterprise and federal IT environments. This role ensures... ...• Coordinate all service dependencies (network, identity, cloud, infrastructure) during restoration. ITSM Governance & Process...CloudContract workWork at office
ASM Research, An Accenture Federal Services Company
Raleigh, NC1 day ago $101.6k - $134.3k
...Manager, Client Experience Operations The Manager, Client... ...we develop AI enabled, cloud‑based platforms to... ...monthly reviews), ensuring reliable visibility into... ...oversight for critical incidents as needed; rotational on... ...and service performance. 3 years of supervisory/people...CloudWork at officeRemote workGoToMeeting
Raleigh, NC5 days ago$231.5k - $272k
...the Role: Confluent's Cloud Networking team is responsible... ...and from Confluent Cloud reliable, scalable, secure, cost-... ...Bring: ~8+ years of product management experience, with at least 3 years owning a cloud... ...products — defining packaging tiers, price points, and...CloudFull timeRemote workConfluent
Raleigh, NC13 days ago$94.1k - $150k
...The Cloud Computing Support Lead serves as the senior technical expert for... ...automation patterns. The position leads incident response, problem management, and optimization activities for... ...native and third-party tools to improve reliability and reduce mean time to resolution....CloudContract workWork at officeASM Research, An Accenture Federal Services Company
Raleigh, NC1 day ago$97.5k - $199.5k
...Facilities Operations Manager - Electrical , you will lead the safe, reliable, and compliant operation... ...operational readiness, and incident response to ensure... ...industrial facilities. ~1-3+ years of experience leading... .... Why Oracle Cloud Infrastructure? Global...CloudTemporary workFor contractorsFlexible hoursOracle
Raleigh, NC1 day ago$209k - $238.5k
...Senior Manager, Premium Support Engineer (Databolt) - Capital One Software... ...(MBR/QBR) to report on incident trends, root cause analysis (RCA... ...environments where external cloud access is limited. Ecosystem Hardening... ...VPC environments. At least 3 years of experience with...CloudFull timePart timeLocal areaRemote workComfort Systems USA
Raleigh, NC5 days ago$30 - $48 per hour
...Job Title: ITSM Incident Response Analyst Location... ...the Incident Response Management team: Support and... ...Minimum Qualifications: ~3-5 years experience... ...server environments Cloud Platforms (AWS/Azure)... ...circuits) Application tiers (web, app, database)...CloudContract workFor contractorsWork experience placementLocal areaImmediate startRemote workCayuse Holdings
Raleigh, NC2 days ago- ...position? The Bilingual Tier 1 Service Desk... ...speaking to customers via a cloud-based telephony solution... ...customer-focused, polite, reliable, knowledgeable, and... ...of the US for at least 3 years within the last... ...considered in any personnel or management decisions. We affirm...CloudContract workRemote workShift work
ASM Research, An Accenture Federal Services Company
Raleigh, NC3 days ago $97.5k - $199.5k
...Facilities Operations Manager - Mechanical , you will lead the safe, reliable, and efficient operation... ...mechanical systems, including incident escalation and... ...commercial facilities. ~1-3+ years of experience leading... .... Why Oracle Cloud Infrastructure? Global...CloudTemporary workFor contractorsRelocation packageFlexible hoursOracle
Raleigh, NC4 days ago- ...powered maintenance and asset management platform, serving 13,000+ customers... ...were named to the Forbes 2025 Cloud 100, the definitive ranking of... ...for talent against top-tier SaaS companies, and you need to... ...technical recruiting, with at least 3 years focused on software...CloudImmediate start
MaintainX
Raleigh, NC5 days ago $146k - $215k
...Eaton is seeking an Edge Offer Manager to define and drive the... ...hardware, edge software, and cloud services work together within... ...Ensure edge capabilities meet OT reliability, latency, and security requirements... ...H‑1B cap registration, O‑1, E‑3, TN status, or I‑485 job portability...CloudH1bLocal areaVisa sponsorshipRelocation packageEaton
Raleigh, NC5 days ago$100k
...Serve as the enterprise Release Manager, responsible for coordinating,... ...-functional teams to manage 3-6 month delivery plans. Align... ...release activities with incident management, operational support... ...domain environments (network, cloud, applications, telecom). Strong...CloudContract workRemote workMAXIMUS
Raleigh, NC3 days ago- ...and responding to security events in a cloud-first environment. Responsibilities... ...supporting investigations, participating in incident response, and managing vulnerability efforts. Ideal... ...s degree in a relevant field and have 3–5 years of experience along with strong...Cloud
Cytel
Raleigh, NC18 hours ago - ...Software Engineer, Site Reliability Engineering About Relay... ...behind Relay's cloud platform — ensuring our... ...across our infrastructure. Manage and evolve infrastructure... ...rotation, responding to incidents and helping drive them... ...the office a minimum of 3 days per week on Mondays...CloudTemporary workInternshipWork at officeMonday to Friday3 days per week
ProducePay
Raleigh, NC4 days ago $101.5k - $169.1k
...Customer Assurance Program (CAP) Manager leads RapidScale's proactive,... ...across private and public cloud managed services. This role... ...governance, and develops CAP and incident leadership capability to... ...into operational health and reliability. Lead, mentor, and develop CAP...CloudCox Communications
Raleigh, NC4 days ago- ...comprehensive enterprise asset management (EAM) software solutions that... ...Development, Service Operations, Cloud Deployments and more to ensure... ...college or university. 3+ years of professional experience... ..., Maximo, SAP). Experience in Reliability Engineering, Maintenance Management...CloudTemporary workCasual workImmediate start
Prometheus Group
Raleigh, NC4 days ago $96k - $205.25k
...Technical Support & Solutions Manager to build, lead, and elevate... ...feedback loops, and provide reliable support for our utility clients... ...and monitoring, lead technical incident triage and root‑cause... ...implementation support. Knowledge of cloud platforms, APIs, integrations...Cloud120 LocusView Solutions Incorporated
Raleigh, NC5 days ago- ...analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a... ...team leading the charge at a top‑tier company, well‑recognized for... .... What you will bring… 3-5+ years in enterprise sales experience...CloudContract workRemote work
EDB
Raleigh, NC2 days ago - ...leading AI-powered maintenance and asset management platform, serving 13,000+ customers... ...$254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 1... ...pipeline depth that compresses time-to-hire on tier 2/3 Revenue roles. Reserve agency...Cloud
MaintainX
Raleigh, NC4 days ago - ...Software Engineer, Site Reliability Engineering Relay is... ...behind Relay's cloud platform — ensuring our... ...our infrastructure. Manage and evolve infrastructure... ...rotation, responding to incidents and helping drive them... ...the office a minimum of 3 days per week on Mondays...CloudTemporary workInternshipWork at officeMonday to Friday3 days per week
G2 Venture Partners
Raleigh, NC4 days ago - ...Manager of Customer Service Operations Core Sound Imaging, LLC Raleigh... ...imaging through innovative, cloud-based technology. Our flagship... ...imaging data through innovation, reliability, and cloud technology. About... ...in SLA performance and CSAT. 3+ years of progressive experience...Cloud
Core Sound Imaging
Raleigh, NC4 days ago - ...include being listed to the Forbes Cloud 100, Fast Company Most... ...in-hand with Customer Success Managers (CSMs), to ensure renewals, drive... ...a book of accounts, creating reliable forecasts, and working with management... ...as assigned Requirements : 1-3 years of sales experience (...CloudRemote work
Lucid
Raleigh, NC4 days ago - ...Copy of Customer Success Manager (Customer Adoption and Growth) Core... ...medical imaging through innovative, cloud-based technology. Our flagship... ...data through innovation, reliability, and cloud technology. Join us... ...in medical imaging. 3–5+ years of experience in Customer...CloudWork experience placementLocal area
Core Sound Imaging
Raleigh, NC1 day ago - ...medical imaging through innovative, cloud-based technology. Our flagship... ...transforming how healthcare professionals manage and share imaging data through innovation, reliability, and cloud technology. About the... ..., or related field required. 3–5+ years of experience managing...Cloud
Core Sound Imaging
Raleigh, NC18 hours ago $92.3k - $153.9k
...powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and... ...degree with 6 years of experience Or a PhD with 3 years of experience Or 12 years of relevant...CloudCox Communications
Raleigh, NC2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Cloud Reliability & Incident Manager (Tier 3). Be the first to apply!
Related searches
- director of cloud Raleigh, NC
- cloud engineering manager Raleigh, NC
- senior cloud service delivery manager Raleigh, NC
- cloud administrator Raleigh, NC
- junior cloud administrator Raleigh, NC
- vp cloud Raleigh, NC
- cloud admin Raleigh, NC
- cloud engineer azure Raleigh, NC
- oracle cloud technical Raleigh, NC
- cloud operations manager