Customer Service Representative

Job Description

LoanMax Title Loans \n
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Customer Service Representative - Full Time \n
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Job Description: \n
\nOur Customer Service Representatives play a key role in creating a positive experience for our customers. In this role, you will assist potential borrowers and current customers with questions about loan products, evaluate vehicles, manage customer loans and payments, communicate with customers regarding their accounts, and make courtesy calls as needed.\n
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What LoanMax Title Loans Offers: \n
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• Competitive Salaries
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• 6 Paid Holidays
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• Vacation Pay
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• Medical, Dental, Vision, and Voluntary Benefits (eligible to go into effect on the 91st day of employment )
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• Paid On-the-Job Training
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• Full-Time Schedule: Monday-Friday, 10:00 AM-6:00 PM
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  • Rotating Saturdays, 9:00 AM-3:00 PM
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  • Never work on Sundays!
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• Potential for a $1.00/hour raise after 90 days , based on attendance and performance.
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Job Requirements \n
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General: \n
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• Must be able to work full-time
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• Positive attitude and professional demeanor
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• Excellent communication skills
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• Detail-oriented and organized
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Education: \n
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• High school diploma or equivalent required
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Work Experience: \n
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• Previous customer service experience preferred
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• Computer and data entry proficiency
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Personal: \n
\nWe pride ourselves on delivering outstanding service to every customer. We are looking for motivated, honest, dependable individuals who want more than just a job-they want a career.\n
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About LoanMax Title Loans: \n
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\nLoanMax Title Loans is one of America's most respected title loan companies, with nearly 1,000 locations in more than 20 states nationwide. Since 1990, our mission has been to help customers get the cash they need quickly and transparently-offering clear terms, competitive pricing, and exceptional service.\n
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\nOur Customer Service Representatives are the heart of our business. We value the communities we serve and expect our team to represent honesty, integrity, and respect. If you're ready to grow your career in a supportive environment, we want to meet you .\n
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Additional Requirements: \n
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• Must be able to pass a company background screening, including credit, criminal, and background check.
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